SBT Global, Inc.
Logistics Coordinator Korean Bilingual
SBT Global, Inc., Duluth, Georgia, United States, 30155
Key Responsibilities
Documentation Management
* Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.). * Ensure compliance with company, customer, and regulatory documentation requirements. * Maintain accurate filing systems (digital and physical) for all logistics-related records.
Communication & Coordination
* Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates. * Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers. * Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims.
Invoicing & Financial Support
* Generate, verify, and process logistics-related invoices in alignment with contractual agreements. * Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness. * Assist in resolving discrepancies in billing, payments, and supporting claims processes.
Qualifications
Bachelor’s degree in Business, Supply Chain Management, Logistics, or related field preferred.
2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus).
Strong organizational skills with attention to detail and accuracy.
Excellent communication skills (verbal and written) for cross-team and customer interactions.
Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred.
Ability to manage multiple priorities in a fast-paced environment.
Bilingual Korean
Key Competencies
Detail-oriented and process-driven.
Strong problem-solving and follow-up skills.
Customer-focused with ability to build positive relationships.
Adaptability to shifting priorities and time-sensitive tasks.
Additional Information All your information will be kept confidential according to EEO guidelines.
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Documentation Management
* Prepare, review, and maintain all shipping and receiving documents (BOLs, packing lists, invoices, PODs, etc.). * Ensure compliance with company, customer, and regulatory documentation requirements. * Maintain accurate filing systems (digital and physical) for all logistics-related records.
Communication & Coordination
* Act as the primary point of contact between the warehouse team and customers for logistics documentation and service updates. * Coordinate with warehouse staff to track shipments, resolve discrepancies, and provide timely updates to customers. * Support issue resolution by escalating and following up on documentation errors, delivery exceptions, or claims.
Invoicing & Financial Support
* Generate, verify, and process logistics-related invoices in alignment with contractual agreements. * Communicate billing details to customers and internal finance teams, ensuring accuracy and timeliness. * Assist in resolving discrepancies in billing, payments, and supporting claims processes.
Qualifications
Bachelor’s degree in Business, Supply Chain Management, Logistics, or related field preferred.
2+ years of experience in logistics coordination, supply chain operations, or customer service (warehousing experience a plus).
Strong organizational skills with attention to detail and accuracy.
Excellent communication skills (verbal and written) for cross-team and customer interactions.
Proficiency in MS Office (Excel, Word, Outlook); familiarity with ERP/WMS systems preferred.
Ability to manage multiple priorities in a fast-paced environment.
Bilingual Korean
Key Competencies
Detail-oriented and process-driven.
Strong problem-solving and follow-up skills.
Customer-focused with ability to build positive relationships.
Adaptability to shifting priorities and time-sensitive tasks.
Additional Information All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr