Fresh Pond Physical Therapy
Front Desk Representative – Fresh Pond Physical Therapy
As a Front Desk Representative, you will be the first point of contact for our patients. You will greet them, book appointments, answer phone calls, and collect payment information. We seek a friendly, service‑oriented professional with a cheerful disposition, excellent communication skills, computer proficiency, and the ability to multitask.
Benefits / Perks
Flexible schedule
Great work‑life balance
Paid time off
Ongoing training
Rotational Saturdays required
Responsibilities
Greet patients as they arrive and provide excellent customer experience
Answer insurance phone calls and schedule appointments
Assist patients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general patient services and attend to the needs of patients throughout their services
Qualifications
One or more years of experience as a receptionist or similar role (preferred)
Excellent communication skills and commitment to customer service
Strong work ethic and positive attitude
Familiarity with computers and scheduling software
Excellent multi‑tasking skills
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Benefits / Perks
Flexible schedule
Great work‑life balance
Paid time off
Ongoing training
Rotational Saturdays required
Responsibilities
Greet patients as they arrive and provide excellent customer experience
Answer insurance phone calls and schedule appointments
Assist patients with paperwork, including consent forms
Maintain a clean and inviting environment
Provide general patient services and attend to the needs of patients throughout their services
Qualifications
One or more years of experience as a receptionist or similar role (preferred)
Excellent communication skills and commitment to customer service
Strong work ethic and positive attitude
Familiarity with computers and scheduling software
Excellent multi‑tasking skills
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