Insight Global
Job Description
A client of Insight Global is looking to bring a product specialist on to the team. This person will be:
Create and manage changes to the system without interruption to the user
Modify/configure the system to increase benefits and usability
Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields, record types, page layouts and validations
CRUD management & maintenance of user & system licenses
Communicate with users regarding new features, enhancements, and changes to the system
Monitor usage and mentor users/groups needing assistance
Continually seek ways to further enhance the end-user experience
Document company processes and workflows
Develop process documentation and field maps
Create new processes and associated reporting
Import data as appropriate
Monitor and manage exception logs for back-end system integration with SFDC
Monitor, maintain & improve data quality
Create & maintain dashboards
Create & maintain reports including folder maintenance
Estimated pay 50-60/HR
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
7+ years of experience with Salesforce Service Cloud
3+ years of experience with Copado
Experience with ezProtect
Experience with OwnBackup – backups and seeding
Certified Salesforce Developer Experience Metazoa Snapshot
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Create and manage changes to the system without interruption to the user
Modify/configure the system to increase benefits and usability
Daily administration and support of Salesforce including but not limited to managing multiple user setups, permission groups, customization of objects, fields, record types, page layouts and validations
CRUD management & maintenance of user & system licenses
Communicate with users regarding new features, enhancements, and changes to the system
Monitor usage and mentor users/groups needing assistance
Continually seek ways to further enhance the end-user experience
Document company processes and workflows
Develop process documentation and field maps
Create new processes and associated reporting
Import data as appropriate
Monitor and manage exception logs for back-end system integration with SFDC
Monitor, maintain & improve data quality
Create & maintain dashboards
Create & maintain reports including folder maintenance
Estimated pay 50-60/HR
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
7+ years of experience with Salesforce Service Cloud
3+ years of experience with Copado
Experience with ezProtect
Experience with OwnBackup – backups and seeding
Certified Salesforce Developer Experience Metazoa Snapshot
OrgSplit
#J-18808-Ljbffr