Hispanic Alliance for Career Enhancement
Pharmacy Manager
Hispanic Alliance for Career Enhancement, Portsmouth, Ohio, United States, 45662
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues—caring for people where, when, and how they choose in a way that is uniquely more connected, more convenient and more compassionate. We do it all with heart, each and every day.
Job Purpose and Summary The Pharmacy Manager is a critical role that cultivates a culture of excellence in their pharmacy by acting as a role model, demonstrating genuine care, and setting the bar for their pharmacy team. They lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. The Pharmacy Manager supports novel program awareness, onboard new hires, recognizes colleagues for their success, and consistently exhibits best practices when working the bench—including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines.
Responsibilities
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Overseeing the pharmacy team during bench shifts, strengthening performance measures through effective coaching and consistent follow‑up.
Supporting safe and accurate prescription fulfillment by directing the team to follow pharmacy workflow procedures and safety guardrails at every workstation.
Contributing to positive patient experiences by demonstrating empathy and genuine care, collaborating with the patient’s healthcare team, and proactively resolving insurance or medication issues.
Proactively offering and delivering immunizations, and supporting Pharmacy Technicians to learn immunization.
Managing pharmacy inventory, protecting cold‑chain products, and coaching the team on inventory best practices.
Conducting onboarding for new Technician and Pharmacist trainees, ensuring timely completion of required training and/or licensure.
Ensuring pharmacy operations comply with state Board of Pharmacy regulations; escalating concerns to the Rx DL as needed.
Partnering with the Store Manager to maintain a healthy talent pipeline of cross‑trained colleagues and ensure all required training for licensure is completed on time.
Overseeing Staff Pharmacists and District Support Pharmacists, managing performance through observation, feedback, and validation, and delivering annual performance reviews.
Remaining flexible for scheduling and business needs while fostering a safe, inclusive, and engaging team dynamic; overseeing the pharmacy schedule.
Reviewing business reporting for operational insights and developing action plans to close gaps in workflow, service, patient care, and compliance.
Establishing a culture of safety, empowerment, and inclusion, building psychological safety and encouraging feedback.
Maintaining clinical and technical skills through required trainings and CMEs, and seeking opportunities to expand knowledge.
Supporting access to care through pharmacist‑delivered clinical care such as testing and prescribing services where permissible, and empowering the team to provide holistic care.
Complying with all relevant federal, state, and professional regulations, ethical principles, and CVS Health policies to support patient safety and a safe workplace.
Required Qualifications
Active Pharmacist License in the state where the Store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Essential Functions
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within designated timeframe.
Attention and Focus
Ability to concentrate on a task over a period of time.
Ability to pivot quickly from one task to another to meet patient and business needs.
Ability to confirm prescription information and label accuracy, ensuring patient safety.
Customer Service and Team Orientation
Actively look for ways to help people, and do so in a friendly manner.
Notice and understand patients’ reactions, and respond appropriately.
Communication Skills
Use and understand verbal and written communication to interact with patients and colleagues.
Utilize active listening by giving full attention, asking questions, and not interrupting at inappropriate times.
Mathematical Reasoning
Ability to use math to solve problems such as determining the total number of tablets, day’s supply, and required bottles.
Problem Resolution
Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options.
Physical Demands
Be mobile and remain upright for extended periods.
Lift, scan, and bag items; reach overhead; stretch or reach out with arms; pick, pinch, type primarily with fingers.
Extend hand(s) and arm(s) to place, move, or lift items; control precision machine adjustments.
Stoop and bend spine at the waist; maintain lower‑extremity and back strength; close visual acuity tasks.
Lift up to 20 lbs. occasionally, up to 10 lbs. frequently, or negligible force consistently.
Express or exchange ideas verbally accurately; receive detailed information orally.
Team Management and Leadership
Lead by example, set a positive tone, delegate, empower, foster collaboration, motivate, inspire.
Apply problem‑solving skills, adapt to change, take ownership.
Coach, reinforce, encourage, provide feedback, discipline, or terminate pharmacy team members.
Any additional tasks as directed by Supervisor or Manager.
Preferred Qualifications
Completion of the CVS Pharmacy Manager Emerging Leader (PM‑EL) program.
3–5 years of related work experience in pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market to meet business need.
Anticipated Weekly Hours 40
Time Type Full time
Pay Range Typical pay range: $65.00 – $81.00 per hour (or annual equivalent). The base salary depends on experience, education, geography and other relevant factors. The position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range.
Great Benefits for Great People
Affordable medical plan options, a 401(k) plan with company matching, and an employee stock purchase plan.
No‑cost programs for all colleagues, including wellness screenings, tobacco cessation and weight management, confidential counseling and financial coaching.
Benefit solutions addressing different needs—paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many others depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on 04/07/2026.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr
Job Purpose and Summary The Pharmacy Manager is a critical role that cultivates a culture of excellence in their pharmacy by acting as a role model, demonstrating genuine care, and setting the bar for their pharmacy team. They lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. The Pharmacy Manager supports novel program awareness, onboard new hires, recognizes colleagues for their success, and consistently exhibits best practices when working the bench—including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines.
Responsibilities
Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Overseeing the pharmacy team during bench shifts, strengthening performance measures through effective coaching and consistent follow‑up.
Supporting safe and accurate prescription fulfillment by directing the team to follow pharmacy workflow procedures and safety guardrails at every workstation.
Contributing to positive patient experiences by demonstrating empathy and genuine care, collaborating with the patient’s healthcare team, and proactively resolving insurance or medication issues.
Proactively offering and delivering immunizations, and supporting Pharmacy Technicians to learn immunization.
Managing pharmacy inventory, protecting cold‑chain products, and coaching the team on inventory best practices.
Conducting onboarding for new Technician and Pharmacist trainees, ensuring timely completion of required training and/or licensure.
Ensuring pharmacy operations comply with state Board of Pharmacy regulations; escalating concerns to the Rx DL as needed.
Partnering with the Store Manager to maintain a healthy talent pipeline of cross‑trained colleagues and ensure all required training for licensure is completed on time.
Overseeing Staff Pharmacists and District Support Pharmacists, managing performance through observation, feedback, and validation, and delivering annual performance reviews.
Remaining flexible for scheduling and business needs while fostering a safe, inclusive, and engaging team dynamic; overseeing the pharmacy schedule.
Reviewing business reporting for operational insights and developing action plans to close gaps in workflow, service, patient care, and compliance.
Establishing a culture of safety, empowerment, and inclusion, building psychological safety and encouraging feedback.
Maintaining clinical and technical skills through required trainings and CMEs, and seeking opportunities to expand knowledge.
Supporting access to care through pharmacist‑delivered clinical care such as testing and prescribing services where permissible, and empowering the team to provide holistic care.
Complying with all relevant federal, state, and professional regulations, ethical principles, and CVS Health policies to support patient safety and a safe workplace.
Required Qualifications
Active Pharmacist License in the state where the Store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Essential Functions
Regular and predictable attendance, including nights and weekends.
Ability to complete required training within designated timeframe.
Attention and Focus
Ability to concentrate on a task over a period of time.
Ability to pivot quickly from one task to another to meet patient and business needs.
Ability to confirm prescription information and label accuracy, ensuring patient safety.
Customer Service and Team Orientation
Actively look for ways to help people, and do so in a friendly manner.
Notice and understand patients’ reactions, and respond appropriately.
Communication Skills
Use and understand verbal and written communication to interact with patients and colleagues.
Utilize active listening by giving full attention, asking questions, and not interrupting at inappropriate times.
Mathematical Reasoning
Ability to use math to solve problems such as determining the total number of tablets, day’s supply, and required bottles.
Problem Resolution
Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options.
Physical Demands
Be mobile and remain upright for extended periods.
Lift, scan, and bag items; reach overhead; stretch or reach out with arms; pick, pinch, type primarily with fingers.
Extend hand(s) and arm(s) to place, move, or lift items; control precision machine adjustments.
Stoop and bend spine at the waist; maintain lower‑extremity and back strength; close visual acuity tasks.
Lift up to 20 lbs. occasionally, up to 10 lbs. frequently, or negligible force consistently.
Express or exchange ideas verbally accurately; receive detailed information orally.
Team Management and Leadership
Lead by example, set a positive tone, delegate, empower, foster collaboration, motivate, inspire.
Apply problem‑solving skills, adapt to change, take ownership.
Coach, reinforce, encourage, provide feedback, discipline, or terminate pharmacy team members.
Any additional tasks as directed by Supervisor or Manager.
Preferred Qualifications
Completion of the CVS Pharmacy Manager Emerging Leader (PM‑EL) program.
3–5 years of related work experience in pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market to meet business need.
Anticipated Weekly Hours 40
Time Type Full time
Pay Range Typical pay range: $65.00 – $81.00 per hour (or annual equivalent). The base salary depends on experience, education, geography and other relevant factors. The position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range.
Great Benefits for Great People
Affordable medical plan options, a 401(k) plan with company matching, and an employee stock purchase plan.
No‑cost programs for all colleagues, including wellness screenings, tobacco cessation and weight management, confidential counseling and financial coaching.
Benefit solutions addressing different needs—paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many others depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on 04/07/2026.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr