Bilingual Contact Center Lead - Member Experience

A community-focused financial institution in West Des Moines is seeking an Assistant Contact Center Branch Manager. This role entails supporting the Contact Center Manager, supervising staff, and ensuring exceptional member service. The ideal candidate will have 1-3 years of experience and a high school diploma or GED. Responsibilities include assisting with daily operations, training personnel, and promoting new products. A strong emphasis on communication and interpersonal skills is required, alongside proficiency in Microsoft Office. This is a full-time position offering a supportive work environment. #J-18808-Ljbffr