Sevita
Program Supervisor – Sevita (REM Community Services)
Pay:
$21.00 per hour; Full‑time position.
Position Type:
Full‑time, non‑exempt, hourly supervisor role.
Scope of Role
Supervises a single program or unit, typically supporting 4–8 individuals in residential settings or 10–15 individuals in periodic, vocational or day programs.
Duties include direct support, professional or program activities, and supervisory responsibilities.
Key Responsibilities
Supervise Direct Support Professionals.
Oversee day‑to‑day program operation, including delivery of supports, person‑centered plans, health care, advocacy, customer engagement and regulatory compliance.
Work 8 to 16 flexible hours per week in a supervisory capacity; provide direct support for remaining hours.
Essential Job Functions To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
Services and Supports
Direct Support: Works regularly scheduled shifts as a direct support professional.
Records: Documents as required; reviews records, billing and program documentation daily for accuracy.
Program Planning: Assists Program Director in developing and monitoring individual program plans.
Team Meetings: Attends routine progress meetings.
Compliance: Assists Program Director in maintaining licensing compliance; implements Sevita compliance plan.
Management of Individuals’ Assets: Ensures safety of individual funds and property; monitors spending and reconciles accounts monthly.
Incidents: Documents incident reports; submits initial reports to Program Director.
Billing and Utilization: Compiles census or attendance information; reviews data and attests to accuracy.
Health Care
General Health Care: Monitors health, documents, communicates with medical professionals and implements preventive strategies.
Appointments: Schedules or assists with health care appointments; may accompany individuals and document visits.
Medications: Accurately administers or supports self‑administration of medication; reviews documentation for accuracy.
Medical Supplies and Equipment: Purchases and maintains supplies and equipment in consultation with Program Director.
Dietary Planning: Develops menus and oversees food service consistent with individual plans.
Stakeholder Relations
Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders.
Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery.
Personnel
Recruitment and Hiring: Assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director.
Employee Scheduling: Populates and maintains schedule to assure coverage and minimize overtime.
Training: Assists with onboarding and delivers orientation and ongoing training; verifies training records are accessible.
Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals.
Discipline and Termination: Coaches employees, corrects behavior, recommends and participates in termination decisions.
Employee Safety: Responsible for employee safety and workers’ compensation compliance.
Management: May assist with or lead monthly program meetings for direct support professionals.
Financial Management
Purchasing: Purchases food, household and office supplies; reviews credit card statements and invoices; monitors cost‑effective spending.
Individuals’ Served Funds Management: Secures and safeguards individuals’ funds; updates financial ledgers weekly.
Billing and Utilization: Reviews census, attendance information to assure accurate billing; monitors utilization.
Staffing: Monitors staffing hours for budgetary compliance.
Census Management
Census Capture: Captures daily census within systems and ensures accurate documentation.
Census Performance: Develops understanding of census metrics and escalates potential service disruptions.
Placements: Supports location preparations required for expected placements.
Maintenance
Vehicles: Inspects vehicle safety features; reports concerns; trains staff on safe vehicle operation.
Living Environment: Schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care.
Maintenance and Repair: Arranges minor repairs and monitors environmental safety; performs monthly temperature checks.
Equipment: Monitors wheelchairs, lifts and other safety equipment; ensures prompt repairs.
Other
Performs other duties and activities as required, including backfilling roles under supervision.
MPA = Mobile Punch Authorized for timekeeping.
Supervisory Responsibilities
Manages assigned personnel; completes performance evaluations, orientation, and training.
Handles hires, transfers, promotions, salary changes, discipline, terminations and resolves employee problems.
Minimum Knowledge and Skills Required for the Job Education and Experience
High school diploma or equivalent.
One‑year related work experience.
Must be 18 years or older.
Working knowledge of computers.
Certificates, Licenses, and Registrations
Current driver’s license, car registration and auto insurance if driving on behalf of the company or providing transportation.
Other licensure(s) or certification(s) required by regulatory authority.
Work Environment Provides and oversees services or supports in residential, vocational, or in‑home settings.
Program Supervisor works at the program location and is expected to visit each shift and all employees at least once per month.
Physical Requirements
Exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, up to 20 pounds constantly to move objects.
Equal Opportunity Employer Statement As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
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$21.00 per hour; Full‑time position.
Position Type:
Full‑time, non‑exempt, hourly supervisor role.
Scope of Role
Supervises a single program or unit, typically supporting 4–8 individuals in residential settings or 10–15 individuals in periodic, vocational or day programs.
Duties include direct support, professional or program activities, and supervisory responsibilities.
Key Responsibilities
Supervise Direct Support Professionals.
Oversee day‑to‑day program operation, including delivery of supports, person‑centered plans, health care, advocacy, customer engagement and regulatory compliance.
Work 8 to 16 flexible hours per week in a supervisory capacity; provide direct support for remaining hours.
Essential Job Functions To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
Services and Supports
Direct Support: Works regularly scheduled shifts as a direct support professional.
Records: Documents as required; reviews records, billing and program documentation daily for accuracy.
Program Planning: Assists Program Director in developing and monitoring individual program plans.
Team Meetings: Attends routine progress meetings.
Compliance: Assists Program Director in maintaining licensing compliance; implements Sevita compliance plan.
Management of Individuals’ Assets: Ensures safety of individual funds and property; monitors spending and reconciles accounts monthly.
Incidents: Documents incident reports; submits initial reports to Program Director.
Billing and Utilization: Compiles census or attendance information; reviews data and attests to accuracy.
Health Care
General Health Care: Monitors health, documents, communicates with medical professionals and implements preventive strategies.
Appointments: Schedules or assists with health care appointments; may accompany individuals and document visits.
Medications: Accurately administers or supports self‑administration of medication; reviews documentation for accuracy.
Medical Supplies and Equipment: Purchases and maintains supplies and equipment in consultation with Program Director.
Dietary Planning: Develops menus and oversees food service consistent with individual plans.
Stakeholder Relations
Communications: Maintains productive and professional relations with individuals, families, case managers and other stakeholders.
Customer Service: Implements Sevita Customer Service Standards; trains DSPs in delivery.
Personnel
Recruitment and Hiring: Assists with recruitment; interviews and hires direct support professionals in consultation with the Area Director.
Employee Scheduling: Populates and maintains schedule to assure coverage and minimize overtime.
Training: Assists with onboarding and delivers orientation and ongoing training; verifies training records are accessible.
Evaluation: Prepares and conducts annual evaluations for Direct Support Professionals.
Discipline and Termination: Coaches employees, corrects behavior, recommends and participates in termination decisions.
Employee Safety: Responsible for employee safety and workers’ compensation compliance.
Management: May assist with or lead monthly program meetings for direct support professionals.
Financial Management
Purchasing: Purchases food, household and office supplies; reviews credit card statements and invoices; monitors cost‑effective spending.
Individuals’ Served Funds Management: Secures and safeguards individuals’ funds; updates financial ledgers weekly.
Billing and Utilization: Reviews census, attendance information to assure accurate billing; monitors utilization.
Staffing: Monitors staffing hours for budgetary compliance.
Census Management
Census Capture: Captures daily census within systems and ensures accurate documentation.
Census Performance: Develops understanding of census metrics and escalates potential service disruptions.
Placements: Supports location preparations required for expected placements.
Maintenance
Vehicles: Inspects vehicle safety features; reports concerns; trains staff on safe vehicle operation.
Living Environment: Schedules and monitors daily and seasonal housekeeping; oversees lawn and yard care.
Maintenance and Repair: Arranges minor repairs and monitors environmental safety; performs monthly temperature checks.
Equipment: Monitors wheelchairs, lifts and other safety equipment; ensures prompt repairs.
Other
Performs other duties and activities as required, including backfilling roles under supervision.
MPA = Mobile Punch Authorized for timekeeping.
Supervisory Responsibilities
Manages assigned personnel; completes performance evaluations, orientation, and training.
Handles hires, transfers, promotions, salary changes, discipline, terminations and resolves employee problems.
Minimum Knowledge and Skills Required for the Job Education and Experience
High school diploma or equivalent.
One‑year related work experience.
Must be 18 years or older.
Working knowledge of computers.
Certificates, Licenses, and Registrations
Current driver’s license, car registration and auto insurance if driving on behalf of the company or providing transportation.
Other licensure(s) or certification(s) required by regulatory authority.
Work Environment Provides and oversees services or supports in residential, vocational, or in‑home settings.
Program Supervisor works at the program location and is expected to visit each shift and all employees at least once per month.
Physical Requirements
Exerting up to 100 pounds of force occasionally, up to 50 pounds frequently, up to 20 pounds constantly to move objects.
Equal Opportunity Employer Statement As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
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