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Leggett & Platt

Sr. Global Business Manager

Leggett & Platt, Grand Rapids, Michigan, us, 49528

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Senior Global Business Manager – Leggett & Platt Leggett & Platt Inc. is searching for a Senior Global Business Manager within our Commercial & Customer – Sales team to support our Work Furniture (WF) business. With a global footprint that includes international manufacturing, product development, distribution and sales, we are strategically positioned to support upholstered furniture manufacturers around the world.

Overview As a Senior Global Business Manager, you will own and lead the global business relationship with one of our most significant strategic accounts. Your contributions will have a direct impact by driving profitable growth, shaping long‑term account strategy, and strengthening high‑value customer partnerships essential to the future success of our Furniture business.

Responsibilities

Owning and the global business relationship for assigned key accounts, developing deep, trusted relationships with senior leaders across product management, product development and supply chain.

Leading the development and execution of a comprehensive account strategy to grow existing business, secure new opportunities and expand our portfolio within the customer.

Proactively identifying and advancing new product development opportunities to increase share of wallet and drive profitable sales growth.

Conducting periodic business reviews with key customer stakeholders to ensure alignment, transparency and forward momentum.

Identifying opportunities to improve profitability within assigned accounts.

Providing customer‑driven insights to guide new product development and innovation.

Collaborating across internal teams—including sales, engineering, quality, finance, customer service and legal—to deliver seamless execution and exceptional customer value.

Travel Expectations Hybrid position with 30% day/local trips.

Qualifications

10–15+ years of experience in account management or comparable customer‑facing roles within large, complex organizations.

A proven track record of driving sales growth and achieving key commercial KPIs.

Strong strategic planning, critical thinking and project management skills.

Demonstrated ability to build consensus, influence cross‑functional teams and serve as a trusted partner to executive‑level stakeholders.

Exceptional communication skills, including the ability to deliver concise, compelling presentations to senior leadership.

High financial acumen and the ability to use data to guide decision‑making.

Technical aptitude; mechanical or manufacturing knowledge is beneficial.

Proficiency with PowerPoint, Excel, Outlook, Project, and Word.

Plus

Experience working with global accounts or within global business structures.

Familiarity with ZOHO CRM and Power BI.

Background in manufacturing environments or the furniture industry.

Ability to read blueprints and understand basic manufacturing processes.

Values

Put People First – commitment to safety, care, learning, development and inclusive environment.

Do the Right Thing – honesty, integrity, results, pride, truth.

Do Great Work…Together – collaboration, challenge, impact.

Take Ownership and Raise the Bar – responsibility, value add, challenge status quo, bias, innovation, change.

Apply Now that you’ve had a chance to learn more about us, apply today. Create a profile, sign up for job alerts and be the first to know when new opportunities become available.

Equal Employment Opportunity / Veteran / Disability Employer We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we’d love the opportunity to consider you. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status and more.

Privacy Notice For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located at http://privacy.leggett.com

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