Hybrid IT Service Desk Technician – Baltimore

A leading tech services provider is seeking an IT Service Desk Technician in Baltimore, MD, to serve as the first point of contact for technical support. The role involves troubleshooting issues, assisting with service desk tickets via various channels, and creating documentation. Candidates should have an Associate degree and two years of customer support experience, with a preference for those having government IT experience. This position encourages local residents to apply and offers a hybrid working environment, creating a vibrant work culture. #J-18808-Ljbffr