City of New York
Deputy Commissioner, Division of Citywide Workforce Opportunity
City of New York, Lincoln, Nebraska, United States, 68511
Agency Description
The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.
Division Description The Division of Citywide Workforce Opportunity (CWO) of the NYC Department of Small Business Services is responsible for connecting nearly 100,000 New Yorkers each year to good jobs and training opportunities that empower them to lead successful lives. Much of this work is conducted through a network of 18 Workforce1 (WF1) career centers, operated in all five boroughs by workforce development providers under contract with SBS, that provide career services such as resume help, interviewing workshops, and one‑on‑one career counseling, as well as direct connections to employment.
CWO also oversees more than a dozen occupational training programs, in such areas as technology, health care, and construction, that are offered in collaboration with higher education institutions and non‑profit training providers. At the core of CWO’s mission is reaching and serving jobseekers who have traditionally been underserved and have not had ready access to employment and training opportunities.
To better meet the needs of jobseekers and neighborhoods we serve, CWO recently created the Neighborhood and Community Engagement Team (NACE) and Employer and Sector‑based Engagement Team (ESBE). NACE is responsible for CWO’s efforts to reduce unemployment and increase job opportunities on a community and neighborhood level. ESBE is responsible for strengthening existing and building new relationships and partnerships with employers (public, private, non‑profit) and organizations that support employers such as trade associations and chambers of commerce, to increase and diversify the employment opportunities offered to jobseekers through the WF1 system.
Job Description The Division of Citywide Workforce Opportunity (CWO) is dedicated to improving the economic mobility of all New Yorkers through the delivery of quality employment and training services. CWO manages the WIOA‑funded adult workforce development system in NYC – one of the largest in the country. SBS operates a network of 18 Workforce1 Career centers across the five boroughs and invests in occupational skills training for over 2,000 New Yorkers annually.
The New York City Department of Small Business Services is seeking a Deputy Commissioner to oversee the Division of Citywide Workforce Opportunity.
DEPUTY COMMISSIONER (DBS) – 95143
Responsibilities
Lead and manage Citywide Workforce Opportunity division to ensure successful service delivery and fulfillment of program objectives
Guide senior leadership and staff in implementing Division’s strategic plan by developing, executing, evaluating, and making recommendations on programmatic, operational, and technological initiatives to ensure modern, responsive, and employer‑informed workforce offerings
Set Division policies and define Division objectives and initiatives by leading strategic planning process and analyzing performance indicators
Develop and maintain relationships with Mayoralty, City agencies, other government entities, community organizations, and industry associations
Oversee City’s Workforce1 Career Center system, Jobs NYC initiative, occupational skills training programs, and any other workforce needs as determined by the Commissioner
Lead preparation of and delivery of external communications, including testimony at public hearings, and content for public speaking engagements, panels, and training sessions
Serve as the primary liaison to the NYC Workforce Development Board and assume City Charter responsibilities in leading general adult workforce services and programs to advance shared prosperity
Minimum Qualifications
A master’s degree from an accredited college in business, public administration, public policy, urban affairs, finance, economics, or a related field plus 10+ years satisfactory full‑time professional experience in business administration, law, public market operations, government contracting, urban planning, finance, grant administration, program management, service delivery, or economic development.
A baccalaureate degree from an accredited college in business or related field plus 12+ years of satisfactory full‑time professional experience in program management, service delivery or economic development.
Preferred Skills
Exceptional leader with a proven track record in workforce development, operations, program management and service delivery
Significant knowledge of adult learning principles and occupational skills training
Significant experience working with industry and employers
Experience directing large service delivery systems
Experience managing senior staff
Knowledge of New York City labor market
Excellent interpersonal, organizational, strategic thinking and quantitative/qualitative skills
Strong communications, presentation and writing skills
Ability to manage teams and implement change management processes
Knowledge of government procurement principles, rules, and implementation
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Division Description The Division of Citywide Workforce Opportunity (CWO) of the NYC Department of Small Business Services is responsible for connecting nearly 100,000 New Yorkers each year to good jobs and training opportunities that empower them to lead successful lives. Much of this work is conducted through a network of 18 Workforce1 (WF1) career centers, operated in all five boroughs by workforce development providers under contract with SBS, that provide career services such as resume help, interviewing workshops, and one‑on‑one career counseling, as well as direct connections to employment.
CWO also oversees more than a dozen occupational training programs, in such areas as technology, health care, and construction, that are offered in collaboration with higher education institutions and non‑profit training providers. At the core of CWO’s mission is reaching and serving jobseekers who have traditionally been underserved and have not had ready access to employment and training opportunities.
To better meet the needs of jobseekers and neighborhoods we serve, CWO recently created the Neighborhood and Community Engagement Team (NACE) and Employer and Sector‑based Engagement Team (ESBE). NACE is responsible for CWO’s efforts to reduce unemployment and increase job opportunities on a community and neighborhood level. ESBE is responsible for strengthening existing and building new relationships and partnerships with employers (public, private, non‑profit) and organizations that support employers such as trade associations and chambers of commerce, to increase and diversify the employment opportunities offered to jobseekers through the WF1 system.
Job Description The Division of Citywide Workforce Opportunity (CWO) is dedicated to improving the economic mobility of all New Yorkers through the delivery of quality employment and training services. CWO manages the WIOA‑funded adult workforce development system in NYC – one of the largest in the country. SBS operates a network of 18 Workforce1 Career centers across the five boroughs and invests in occupational skills training for over 2,000 New Yorkers annually.
The New York City Department of Small Business Services is seeking a Deputy Commissioner to oversee the Division of Citywide Workforce Opportunity.
DEPUTY COMMISSIONER (DBS) – 95143
Responsibilities
Lead and manage Citywide Workforce Opportunity division to ensure successful service delivery and fulfillment of program objectives
Guide senior leadership and staff in implementing Division’s strategic plan by developing, executing, evaluating, and making recommendations on programmatic, operational, and technological initiatives to ensure modern, responsive, and employer‑informed workforce offerings
Set Division policies and define Division objectives and initiatives by leading strategic planning process and analyzing performance indicators
Develop and maintain relationships with Mayoralty, City agencies, other government entities, community organizations, and industry associations
Oversee City’s Workforce1 Career Center system, Jobs NYC initiative, occupational skills training programs, and any other workforce needs as determined by the Commissioner
Lead preparation of and delivery of external communications, including testimony at public hearings, and content for public speaking engagements, panels, and training sessions
Serve as the primary liaison to the NYC Workforce Development Board and assume City Charter responsibilities in leading general adult workforce services and programs to advance shared prosperity
Minimum Qualifications
A master’s degree from an accredited college in business, public administration, public policy, urban affairs, finance, economics, or a related field plus 10+ years satisfactory full‑time professional experience in business administration, law, public market operations, government contracting, urban planning, finance, grant administration, program management, service delivery, or economic development.
A baccalaureate degree from an accredited college in business or related field plus 12+ years of satisfactory full‑time professional experience in program management, service delivery or economic development.
Preferred Skills
Exceptional leader with a proven track record in workforce development, operations, program management and service delivery
Significant knowledge of adult learning principles and occupational skills training
Significant experience working with industry and employers
Experience directing large service delivery systems
Experience managing senior staff
Knowledge of New York City labor market
Excellent interpersonal, organizational, strategic thinking and quantitative/qualitative skills
Strong communications, presentation and writing skills
Ability to manage teams and implement change management processes
Knowledge of government procurement principles, rules, and implementation
Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
#J-18808-Ljbffr