Spectrum Reach
Regional Business Operations Specialist - Spectrum Reach
Spectrum Reach, Charlotte, North Carolina, United States, 28245
Regional Business Operations Specialist - Spectrum Reach
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Spectrum Reach helps local businesses grow through the best content, insights, products, and people that connect advertisers to their intended audiences across TV, apps, social, and other media platforms. Spectrum Reach operates in multiple states and local markets that can reach over 27 million households by creating scalable advertising and marketing services driven by data insights and award-winning creative services.
Business Operations Regional Support Specialist
plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners.
Please note:
this position requires working 10 AM to 7 PM for 1‑2 weeks out of the month.
Essential Functions Of The Position
Ensures a positive customer experience through the handling of support requests via email, chat and phone
Mitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accounts
Enforces company compliance and data integrity through the evaluation and approval of new client contracts
Supports related business initiatives
Required Qualifications
Analytical, critical thinking to navigate making informed credit risk decisions and multiple systems
Ability to effectively organize and prioritize
Provide strong customer service to clients and sales teams across the footprint
Ability to work collaboratively and independently; highly motivated and detail-oriented
Ability to work under pressure and meet deadlines
Ability to demonstrate superb follow through
Proficient in Microsoft applications
Preferred Qualifications
Ability to communicate orally and in writing in a clear, straightforward and professional manner
Familiarity with the advertising industry
Education Bachelor’s degree in marketing, Communications, Business, or related field or equivalent experience.
We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
#J-18808-Ljbffr
Spectrum Reach helps local businesses grow through the best content, insights, products, and people that connect advertisers to their intended audiences across TV, apps, social, and other media platforms. Spectrum Reach operates in multiple states and local markets that can reach over 27 million households by creating scalable advertising and marketing services driven by data insights and award-winning creative services.
Business Operations Regional Support Specialist
plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners.
Please note:
this position requires working 10 AM to 7 PM for 1‑2 weeks out of the month.
Essential Functions Of The Position
Ensures a positive customer experience through the handling of support requests via email, chat and phone
Mitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accounts
Enforces company compliance and data integrity through the evaluation and approval of new client contracts
Supports related business initiatives
Required Qualifications
Analytical, critical thinking to navigate making informed credit risk decisions and multiple systems
Ability to effectively organize and prioritize
Provide strong customer service to clients and sales teams across the footprint
Ability to work collaboratively and independently; highly motivated and detail-oriented
Ability to work under pressure and meet deadlines
Ability to demonstrate superb follow through
Proficient in Microsoft applications
Preferred Qualifications
Ability to communicate orally and in writing in a clear, straightforward and professional manner
Familiarity with the advertising industry
Education Bachelor’s degree in marketing, Communications, Business, or related field or equivalent experience.
We offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
#J-18808-Ljbffr