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Global Boat Shipping Group

Customs Broker / Operations Specialist (Logistics)

Global Boat Shipping Group, Florida, New York, United States

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Customs Broker / Operations Specialist (Logistics) For more than 20 years, the

Global Boat Shipping Group

has been a trusted partner in the worldwide transportation of yachts and boats. Headquartered in Germany, with established operations in the United States and Poland, we support leading boat and yacht manufacturers and retailers across global markets.

As our North American business continues to grow, we are looking for an experienced customs broker / operations specialist to join our U.S. team in Aventura, Florida.

This role is critical to our daily operations and customer experience. You will ensure full customs compliance while serving as a trusted point of contact for clients, U.S. Customs, and internal teams—helping shipments move smoothly, compliantly, and on time.

Your Role Working remotely and from our office in Aventura, Florida, you will support daily brokerage operations, manage import/export documentation, and act as a key liaison for clients and stakeholders.

Responsibilities

Prepare, file, and manage import/export documentation in compliance with

CBP, DOT, and ITAR/EAR regulations

Ensure accurate customs entries, duty/tax calculations, and payment processing on behalf of clients

Maintain and update importer/customer profiles and compliance records

Serve as a key point of contact for customer inquiries, shipment status updates, and issue resolution

Investigate and resolve entry discrepancies or customer complaints efficiently

Adhere to all CBP compliance procedures and productivity standards

Support daily brokerage operations and assist team members as needed

Contribute to the development and maintenance of client SOPs

Qualifications

Active and valid

U.S. Customs Broker’s License

5+ years of experience in customs brokerage, logistics, ocean freight, or international transportation

Strong working knowledge of CBP regulations and other U.S. government agencies

Experience with Customs ABI systems

Excellent attention to detail and organizational skills

Strong written and verbal communication skills in English

Proficiency in Microsoft Office (Excel, Word, Outlook)

Bachelor’s degree in a related field

Experience working in fast‑paced, high‑volume brokerage environments

Strong cross‑functional collaboration skills

Why You Should Work With Us

Established, financially stable company with 20+ years of industry expertise

Key operational role with ownership and visibility

Growing North American organization with strong global backing

Collaborative, professional team environment

Opportunity to work closely with international operations and leadership

Equal Opportunity Statement The Global Boat Shipping Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Management and Manufacturing

Industries Maritime Transportation

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