H-E-B
Houston 46 Bakery - Food Service Rep - Part‑Time
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Houston 46 Bakery - Food Service Rep - Part‑Time
role at
H‑E‑B
Responsibilities H‑E‑B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Food Service Representative, you'll provide a well‑stocked, well‑maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner‑owned' means our most important resources—People—drive the innovation, growth, and success that make H‑E‑B The Greatest Omnichannel Retailing Company.
Skills & Qualities
HEART FOR PEOPLE:
commitment to work hard to make sure People come first?
HEAD FOR BUSINESS:
a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS:
initiative to step up and do what needs doing?
Job Functions Customer Service
Provides superior customer service
Takes orders from customers by telephone or in person
Answers customer questions regarding products; assists them with selections
Food Service / Production
Prepares, packages, and merchandises fresh product effectively
Slices, packages, labels, rotates, and culls products for poor quality
Assists in technical areas as needed (e.g., basic set‑up and clean‑up processes)
Sales
Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
Food Safety
Cleans and sanitizes display cases
Operates / maintains equipment properly
Complies with H‑E‑B food safety and sanitation standards
Complies with department / Store operating procedures
Bakery
Records production and shrink to aid in production planning
Assists in technical areas as needed (e.g., baking, frying, and decorating)
Culls bakery products for poor quality, expiration dates
Deli
Takes care of service counter Customers
Uses ordering system applications
Uses Fresh Production Planner
Performs inventory management processes (MSI, PAW) as required
If applicable, ensures catering orders are prepared and ready in time for Customer pickup
Performs all sanitation and maintenance tasks for Deli slicers
Prepared Foods
Serves / packages products at customer's request
Educates customers on preparation / reheating instructions of prepared foods
Prepackages condiments (sauces, dressings) for prepared food items
Cuts, slices, dices, chops food in preparation for chef
Background & Requirements
Minimum age 18 (mandatory)
High school diploma, or equivalent
Completion of Company Orientation, and food safety and sanitation training upon hire
Additional Skills
Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
Strong customer service skills
Communication and interpersonal skills
Reading and writing skills
Planning and organizing skills
Candidate Strengths
Function in a fast‑paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Perform the following, based on your Department:
Physical Requirements
Bakery:
Constantly reach at waist, grasp; Frequently stand, walk, reach at shoulder, bend; Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction; Occasionally be exposed to wet, cold, hot conditions, loud noise; Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs.
Deli:
Constantly reach at waist, grasp; Frequently stand, walk, stoop; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet, cold, hot conditions, loud noise; Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs.
#J-18808-Ljbffr
Houston 46 Bakery - Food Service Rep - Part‑Time
role at
H‑E‑B
Responsibilities H‑E‑B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Food Service Representative, you'll provide a well‑stocked, well‑maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner‑owned' means our most important resources—People—drive the innovation, growth, and success that make H‑E‑B The Greatest Omnichannel Retailing Company.
Skills & Qualities
HEART FOR PEOPLE:
commitment to work hard to make sure People come first?
HEAD FOR BUSINESS:
a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS:
initiative to step up and do what needs doing?
Job Functions Customer Service
Provides superior customer service
Takes orders from customers by telephone or in person
Answers customer questions regarding products; assists them with selections
Food Service / Production
Prepares, packages, and merchandises fresh product effectively
Slices, packages, labels, rotates, and culls products for poor quality
Assists in technical areas as needed (e.g., basic set‑up and clean‑up processes)
Sales
Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
Food Safety
Cleans and sanitizes display cases
Operates / maintains equipment properly
Complies with H‑E‑B food safety and sanitation standards
Complies with department / Store operating procedures
Bakery
Records production and shrink to aid in production planning
Assists in technical areas as needed (e.g., baking, frying, and decorating)
Culls bakery products for poor quality, expiration dates
Deli
Takes care of service counter Customers
Uses ordering system applications
Uses Fresh Production Planner
Performs inventory management processes (MSI, PAW) as required
If applicable, ensures catering orders are prepared and ready in time for Customer pickup
Performs all sanitation and maintenance tasks for Deli slicers
Prepared Foods
Serves / packages products at customer's request
Educates customers on preparation / reheating instructions of prepared foods
Prepackages condiments (sauces, dressings) for prepared food items
Cuts, slices, dices, chops food in preparation for chef
Background & Requirements
Minimum age 18 (mandatory)
High school diploma, or equivalent
Completion of Company Orientation, and food safety and sanitation training upon hire
Additional Skills
Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
Strong customer service skills
Communication and interpersonal skills
Reading and writing skills
Planning and organizing skills
Candidate Strengths
Function in a fast‑paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Perform the following, based on your Department:
Physical Requirements
Bakery:
Constantly reach at waist, grasp; Frequently stand, walk, reach at shoulder, bend; Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction; Occasionally be exposed to wet, cold, hot conditions, loud noise; Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs.
Deli:
Constantly reach at waist, grasp; Frequently stand, walk, stoop; Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to wet, cold, hot conditions, loud noise; Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs.
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