Domino's
Job Description
Department:
Store Operations Job Title:
CSR - Insider FLSA Classification:
Non-Exempt Reports To:
General Manager Regional Operations Manager – secondary report Direct Reports:
N/A Indirect Reports:
N/A
Overview Our in-store team members know their craft and enjoy delivering a friendly experience. Each store has its own personality, and we reward outstanding pizza making and upselling. The job is split into two main roles: Pizza Makers and Customer Service Representatives (CSRs). A CSR still assists with pizza making but focuses primarily on front‑line customer care. Many team members begin here and advance to franchise ownership, management, or corporate positions.
Pizza Maker Responsibilities
Making high quality Domino’s pizzas
Food and portion control
Maintaining hygiene and food safety standards
Food preparation
Taking customer orders and upselling
General cleaning and organization duties
CSR Responsibilities
Taking orders over the phone and in person
Greeting customers within 10 seconds
Building relationships with customers
Upselling products
Cash handling
Keeping the customer area clean
Assisting Pizza Makers with toppings and dough
Benefits of the Job From the first slice of pizza to the last customer served, our staff enjoy a supportive training environment and career growth.
Domino’s In‑Store Staff Enjoy:
Greater variety of roles
Smaller teams make it easier to build friendships
Flexible hours
Fast career progression
Training opportunities & rewards
Minimum Requirements and Expectations
Exceptional and positive attitude
Must be 16 years of age or older
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to perform rapid accurate movements with speed
Ability to enter orders using a computer keyboard or touch screen
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and teammates to process orders both over the phone and in person
Talking and hearing on telephone
Near and mid-range vision for most in-store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Ability to stand for long periods of time; most tasks are performed from a standing position
Hammerhead Pizza LLC – TA Domino’s Pizza ® is an Equal Opportunity Employer.
Pizza Maker (06084) - 30195 Triangle Drive Pizza Maker(06085) - 7091 Indian Head Highway Pizza maker (04674) - 2215 Crain Highway, Suite F Crew Member (Pizza Maker & Expeditors) -4343 Crew Member (Pizza Maker & Expeditors) -4340 Crew Member (Pizza Maker & Expeditors) -4332 Crew Member (Pizza Maker & Expeditors) -4657 Crew Member (Pizza Maker & Expeditors) -4342 Crew Member (Pizza Maker & Expeditors) -4387 Crew Member (Pizza Maker & Expeditors) -4363 Crew Member (Pizza Maker & Expeditors) -4334 Crew Member (Pizza Maker & Expeditors) -4369 Crew Member (Pizza Maker & Expeditors) -4377 Crew Member (Pizza Maker & Expeditors) -8295 Crew Member (Pizza Maker & Expeditors) -4379 Crew Member (Pizza Maker & Expeditors) -4345 #J-18808-Ljbffr
Store Operations Job Title:
CSR - Insider FLSA Classification:
Non-Exempt Reports To:
General Manager Regional Operations Manager – secondary report Direct Reports:
N/A Indirect Reports:
N/A
Overview Our in-store team members know their craft and enjoy delivering a friendly experience. Each store has its own personality, and we reward outstanding pizza making and upselling. The job is split into two main roles: Pizza Makers and Customer Service Representatives (CSRs). A CSR still assists with pizza making but focuses primarily on front‑line customer care. Many team members begin here and advance to franchise ownership, management, or corporate positions.
Pizza Maker Responsibilities
Making high quality Domino’s pizzas
Food and portion control
Maintaining hygiene and food safety standards
Food preparation
Taking customer orders and upselling
General cleaning and organization duties
CSR Responsibilities
Taking orders over the phone and in person
Greeting customers within 10 seconds
Building relationships with customers
Upselling products
Cash handling
Keeping the customer area clean
Assisting Pizza Makers with toppings and dough
Benefits of the Job From the first slice of pizza to the last customer served, our staff enjoy a supportive training environment and career growth.
Domino’s In‑Store Staff Enjoy:
Greater variety of roles
Smaller teams make it easier to build friendships
Flexible hours
Fast career progression
Training opportunities & rewards
Minimum Requirements and Expectations
Exceptional and positive attitude
Must be 16 years of age or older
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
Must be able to make correct monetary change
Verbal, writing, and telephone skills to take and process orders
Motor coordination between eyes and hands/fingers to perform rapid accurate movements with speed
Ability to enter orders using a computer keyboard or touch screen
Ability to comprehend and give correct written instructions
Ability to communicate verbally with customers and teammates to process orders both over the phone and in person
Talking and hearing on telephone
Near and mid-range vision for most in-store tasks
Depth perception
Ability to differentiate between hot and cold surfaces
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Ability to stand for long periods of time; most tasks are performed from a standing position
Hammerhead Pizza LLC – TA Domino’s Pizza ® is an Equal Opportunity Employer.
Pizza Maker (06084) - 30195 Triangle Drive Pizza Maker(06085) - 7091 Indian Head Highway Pizza maker (04674) - 2215 Crain Highway, Suite F Crew Member (Pizza Maker & Expeditors) -4343 Crew Member (Pizza Maker & Expeditors) -4340 Crew Member (Pizza Maker & Expeditors) -4332 Crew Member (Pizza Maker & Expeditors) -4657 Crew Member (Pizza Maker & Expeditors) -4342 Crew Member (Pizza Maker & Expeditors) -4387 Crew Member (Pizza Maker & Expeditors) -4363 Crew Member (Pizza Maker & Expeditors) -4334 Crew Member (Pizza Maker & Expeditors) -4369 Crew Member (Pizza Maker & Expeditors) -4377 Crew Member (Pizza Maker & Expeditors) -8295 Crew Member (Pizza Maker & Expeditors) -4379 Crew Member (Pizza Maker & Expeditors) -4345 #J-18808-Ljbffr