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Insomnia Cookies

Cookie Crew

Insomnia Cookies, Jacksonville, Florida, United States, 32290

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Overview As a member of the Cookie Crew at our Jacksonville store located at

4549 Southside Boulevard, Jacksonville FL 32216 , you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Perks

Flexible part-time work schedules

Pay-on-Demand – get paid daily for your total shift earnings from the day before!

Paid vacation and sick time off

Pet insurance for your furry loved ones

Interactive training & mentorship

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

Work in a fun, exciting team environment

Employee discount and FREE COOKIES with every shift!

Responsibilities

Promptly greet guests entering the store and take their orders according to procedure.

Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.

Give each customer a warm experience with a smile in person & over the phone.

Bake our delicious cookies to perfection & a scoop of ice cream.

Ensure fast, warm, and correct delivery orders are packaged and sent out.

Handle cash and payments accurately and have no shortages or overages.

Clean, sanitize, and maintain the bakery.

Desired Skills & Experience

At least 6 months of experience in a customer service focused role – preferred.

Personable, genuine, outgoing demeanor.

Customer service focused and a willingness to exceed guest expectations.

Great communication, organizational and math skills.

Must be able to lift up to 40 lbs of product.

Must be 18 years or older to be employed.

Must be able to work nights, weekends and holidays.

Legally eligible to work in the United States.

About Us Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so… many… cookies… later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

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