Caribou Coffee
Position Overview
At Caribou Coffee we create day‑making experiences that spark a chain reaction of GOOD! The Team Member is the core of the Caribou experience, responsible for delivering unparalleled guest service, making world‑class hand‑crafted beverages, and bringing the Purpose and Values of Caribou to life in every interaction. Core Responsibilities
Provide incredible Guest Service by:
Developing personal ongoing relationships with guests Practicing active listening and connection Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality Making enthusiastic and knowledgeable recommendations to delight guests Creating day‑making experiences that spark a chain reaction of GOOD
Hand‑craft beverages to order per Caribou standard operating procedures Heat, prepare, and serve Caribou food offerings per Caribou standard operating procedures Float between barista and guest service, and willingly fulfill all team member roles and responsibilities Takes guest orders, manages cash drawer, and follows all cash handling policies and procedures Maintain the look and feel of a well‑run store by following cleanliness, sanitization, and organization standards Actively think and act upon what the team and guest will need in the future Differentiates between problems that can be solved directly and when to ask for leader support Understands that the team is managing multiple priorities and willingly takes direction from leaders Brings the Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love Brings joy to the opportunity to interact with others and make fun happen Relishes the opportunity to be helpful to others – both to team members and guests Has a learner’s mentality and a desire to get better and do things correctly and effectively Shows up in every situation looking to do the right thing, serve with love and make the biggest difference Takes ownership and is eager to make a positive impact on others Shows up ready and willing to be a reliable team player and support one another Is resilient under pressure and is willing to ask for help Skills & Qualifications
Required: Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends. Must be at least 16 years of age. Preferred: Restaurant, retail, or guest service experience. Physical Requirements
The physical demands for this position include seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands can be accomplished with or without reasonable accommodations. Compensation Range
$11.23 – $18.71 per hour (starting pay is subject to Local and State Minimum Wage regulations; ranges reflect what the employer reasonably and in good faith expects to pay for such position). Equal Opportunity Employer
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state, or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
#J-18808-Ljbffr
At Caribou Coffee we create day‑making experiences that spark a chain reaction of GOOD! The Team Member is the core of the Caribou experience, responsible for delivering unparalleled guest service, making world‑class hand‑crafted beverages, and bringing the Purpose and Values of Caribou to life in every interaction. Core Responsibilities
Provide incredible Guest Service by:
Developing personal ongoing relationships with guests Practicing active listening and connection Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality Making enthusiastic and knowledgeable recommendations to delight guests Creating day‑making experiences that spark a chain reaction of GOOD
Hand‑craft beverages to order per Caribou standard operating procedures Heat, prepare, and serve Caribou food offerings per Caribou standard operating procedures Float between barista and guest service, and willingly fulfill all team member roles and responsibilities Takes guest orders, manages cash drawer, and follows all cash handling policies and procedures Maintain the look and feel of a well‑run store by following cleanliness, sanitization, and organization standards Actively think and act upon what the team and guest will need in the future Differentiates between problems that can be solved directly and when to ask for leader support Understands that the team is managing multiple priorities and willingly takes direction from leaders Brings the Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love Brings joy to the opportunity to interact with others and make fun happen Relishes the opportunity to be helpful to others – both to team members and guests Has a learner’s mentality and a desire to get better and do things correctly and effectively Shows up in every situation looking to do the right thing, serve with love and make the biggest difference Takes ownership and is eager to make a positive impact on others Shows up ready and willing to be a reliable team player and support one another Is resilient under pressure and is willing to ask for help Skills & Qualifications
Required: Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends. Must be at least 16 years of age. Preferred: Restaurant, retail, or guest service experience. Physical Requirements
The physical demands for this position include seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands can be accomplished with or without reasonable accommodations. Compensation Range
$11.23 – $18.71 per hour (starting pay is subject to Local and State Minimum Wage regulations; ranges reflect what the employer reasonably and in good faith expects to pay for such position). Equal Opportunity Employer
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state, or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
#J-18808-Ljbffr