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West Side Family Health Care

Front Office Receptionist - For a Rural Health Clinic

West Side Family Health Care, Taft, California, United States

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Afternoon Shift (M-F 12PM-9PM) Job Purpose: Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts. Duties: * Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. * Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone. * Keeps patient appointments on schedule by notifying provider of patient's arrival; reminding patient of service delays. * Comforts patients by answering patients' questions; maintaining the reception area. * Ensures availability of treatment information by filing and retrieving patient records. * Maintains patient accounts by obtaining, recording, updating personal and financial information and updating insurance information. * Protects patients' rights by maintaining confidentiality of personal and financial information. * Maintains operations by following policies and procedures. * Contributes to team effort by accomplishing related results as needed. Skills/Qualifications: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus Looking to fill full-time spots Bilingual Preferred (Spanish) To apply you must turn in a resume either through Monster, by email to adminassistant@wshcd.org, or in person at the West Side Health Care District Office (115 Adkisson Way, Taft CA, 93268). Deadline: Open till filled