Global Payments is hiring: ServiceNow QA Tester in Milwaukee

Servicenow Qa Tester Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. The IT Service Management Office team has a great opportunity for a high energy ServiceNow QA tester who is passionate about being a part of a high performing team that builds, maintains and develops software that enables IT Service Management practices that drive great user and stakeholder experiences and productivity. As a QA Tester you will apply your extensive knowledge of ServiceNow to ensure applications developed are tested and validated to deliver enterprise-wide business processes to our organization. This candidate possesses the skills and essential knowledge necessary for designing, executing, and automating test cases to validate new features, configurations, and integrations as part of an agile development team. The ServiceNow QA Tester is part of a larger team delivering IT Service Management practice governance and solutions to address and meet requirements of the larger organization, including industry specific audit requirements. You will get an opportunity to work closely with data and partner with internal teams as well as ITSM tools to continually drive feature and capability improvements. in some cases, the customer will be you. The ideal candidate will be a self-driven individual with strong technical acumen, relationship building skills, and understanding our business: • Customer-obsessed with the focus to cut through the noise and build what our stakeholders' need and not always what they want • Design, develop, and execute comprehensive test plans, test cases, and test scripts for various ServiceNow modules (e.g., Perform functional, regression, integration, and end-to-end testing, including configurations, customizations, workflows, catalog items, scripts, and UI policies. • Develop and maintain automated test scripts using ServiceNow's Automated Test Framework (ATF). • Conduct API testing and data validation for integrations between ServiceNow and other systems. • Identify, document, and report defects to ensure timely resolution of defects. • Participate in agile ceremonies (e.g., sprint planning, daily standups) and provide input from a QA perspective. • Support user acceptance testing (UAT) and validate solutions with business users. • Contribute to continuous improvement efforts by enhancing testing methodologies, frameworks, and automation strategies. • Stay updated on the latest ServiceNow features, releases, and best practices to drive innovation and optimize solutions. • 3-5 years) in quality assurance and software testing, with a focus on ServiceNow applications. • Strong understanding of ServiceNow platform functionalities and modules (ITSM, ITOM, ITAM, CSM etc.). • Experience with ServiceNow testing tools, including Automated Test Framework (ATF). • Experience with test automation frameworks and tools such as Selenium, Appium, Cypress, or similar tools. • Solid knowledge of testing methodologies, software testing life cycle (STLC), and defect management best practices. • Experience working in Agile development environments (Scrum, Kanban). • Self-motivated, creative problem-solver who can adapt to new technologies and evolving customer requirements • BA/BS Degree in Information technology or a related discipline or comparable combination of education and successfully demonstrated experience ServiceNow Certified Application Specialist, ServiceNow Certified System Administrator, ServiceNow Certified Application Developer • Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. Candidates must be legally authorized to work for any employer in the United States (or applicable country) on a full-time basis without the need for current or future immigration sponsorship. This role is eligible to be primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@.