Alertus Technologies is hiring: Associate Hardware QA Tester in Baltimore

As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company's success and impact countless people's lives, safety, and well-being. Our Quality Assurance (QA) team is on the search for a talented tester to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Associate Hardware QA Tester will work directly with the development team to understand hardware and firmware operation(s) and execute suitable test plans for product reliability. Leverage issue-tracking software to maintain a list of known defects - Perform functional, user experience, user acceptance, and performance testing for our suite of software and mobile products as assigned - Clearly isolate, reproduce, and document bugs in pre-production and customer environments - Conduct hands-on testing and troubleshooting, analysis of failure trends and root cause / corrective actions - Work cross-departmentally to investigate, reproduce, and resolve customer reported issues - Participate in design reviews and provide feedback on hardware architecture and implementation - Perform hands-on testing of prototypes and production units - Troubleshoot complex hardware and software problems - Isolate the root cause of defects and work with engineering teams to resolve them - Assist in building out new test environments and capabilities Ability to document testing processes for use in technical manuals and/or product support site - Ability to work effectively in a team environment and communicate clearly with both engineering and non-engineering teams - Ability to troubleshoot complex hardware and software issues. Scripting/coding experience with Python or PowerShell - Basic understanding of electrical circuits - Bachelor's degree or equivalent experience - Internship or academic project experience in hardware testing or electronics preferred Paid Holidays - 401(k) Retirement Plan - Medical, Dental, and Vision Plans - Short-term Disability, Accident, Hospital, and Cancer Insurance - Employee Referral Bonuses $Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19. Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All your information will be kept confidential according to EEO guidelines. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. If you would like more information about how your data is processed, please contact us.