Mercy
Find your calling at Mercy! - Provides strategic leadership in interpreting business needs and implementing technical solutions to business problems
- Represents the customer in all stages of technical product development, including user story development, sprint planning, and prioritization of the product backlog.
- Serves as a liaison with business stakeholders and technical teams for tactical and long-term road-mapping, impact assessment, and change management
- Owns the technical implementation and plan for converting vision into products.
- Utilizes Agile methodology and participates in implementation activities such as stand-ups, story refinements, sprint reviews and team retrospectives
- Represents product vision with the engineering team and works to ensure team is maximizing value of the product towards achieving that vision
- Sets expectations with business stakeholders for delivery of new capabilities, features, and functionalities
- Ensures systems and processes are in place to support the products delivered, including training, documentation, reporting, and business metrics.
- Performs other work duties as assigned.
- Manages duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details:
- Provides strategic leadership in interpreting business needs and implementing technical solutions to business problems
- Represents the customer in all stages of technical product development, including user story development, sprint planning, and prioritization of the product backlog.
- Serves as a liaison with business stakeholders and technical teams for tactical and long-term road-mapping, impact assessment, and change management
- Owns the technical implementation and plan for converting vision into products.
- Utilizes Agile methodology and participates in implementation activities such as stand-ups, story refinements, sprint reviews and team retrospectives
- Represents product vision with the engineering team and works to ensure team is maximizing value of the product towards achieving that vision
- Sets expectations with business stakeholders for delivery of new capabilities, features, and functionalities
- Ensures systems and processes are in place to support the products delivered, including training, documentation, reporting, and business metrics.
- Performs other work duties as assigned.
- Manages duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
- Experience: 10+ years of relevant healthcare technology required
- Required Education: Bachelors degree in related field
- Other: Some experience in leadership and a Product Owner role preferred. Agile/Product Owner certifications a plus
- - Deep understanding of information systems, business processes, the key drivers and measures of success for the relevant business- Expertise in requirements management, diagraming, use case development
- - Expertise in process design, reengineering, and requirements documentation methodologies
- - Expertise in the design and production of quality deliverables- Solid understanding of Software Development Life Cycle- Excellent vendor relationship skills
- - Highly skilled in Project Management, has ability to manage most-complex projects
- - Skilled in using Microsoft Office products including Visio- Outstanding communication skills, both verbal and written- General understanding of a variety of applications
- - Ability to work in a complex technical environment
- Experience with Epic, Salesforce, Microsoft Dynamics 365, Microsoft Copilot, and AI desired