ektello
ektello is partnering with a global advisory, broking, and solutions company to find a Regional Human Resource Consultant to join their team. This is a long-term, remote, w2 contract that includes PTO and offer medical and 401k benefit options.
North America Regional Consultant
Remote, U.S. Based, W2 contract
The Role
North America Regional Consultant
Remote, U.S. Based, W2 contract
The Role
- Direct the operations of HR Services as described in the HR service catalogue, to ensure a positive and constructive business, colleague, and manager experience. Ensure that HR Services operates within defined service levels for timeliness, quality, and cost.
- Identify opportunities to align processes, people, and technology to achieve a strategy that focuses on the right work being executed by the right person, in the right location with the right results and outcomes.
- Oversee the design and delivery of HR processes to support HR initiatives in compliance with relevant employment legislation as well as identifying opportunities for continuous operational improvement.
- Oversee employee lifecycle administration for the region.
- Complete, accurate and timely data maintained in all HR Systems.
- Review audits and make sure they are current and relevant, add to them when necessary.
- Support colleague/ manager inquiries and process requests following the required process and procedure.
- Troubleshoot and provide expertise and guidance for complex issues.
- Ensure relevant correspondence is issued throughout the employee lifecycle, from onboarding to termination.
- Develop and maintain strong working relationships with Regional HR teams and other key stakeholders such as NA Payroll.
- BS/BA in Business Administration, Human Resources or a related field.
- 7+ years of HR experience with operational and administrative experience across a broad spectrum of areas.
- 5+ years of management experience (management in a remote environment a plus but not required.
- Must have a strong service mindset and the ability to adapt and adjust on short notice to fast changing environments.
- Experience as a collaborative manager, who is comfortable managing a large team and who can hold the team accountable for deliverables in a fast pace and ever-changing environment and foster a continuous improvement mindset through effective delivery.
- Advanced computer skills, including, but not limited to, Microsoft Office, Oracle, ServiceNow, SharePoint and automation (these HR systems are a plus but not required).
- Demonstrated proficiency in utilizing a wide range of technology, and HR systems.
- Demonstrated flexibility to work on multiple work streams with a variety of different deadlines, outcomes and objectives.
- Project management skills.
- Self-starter and quick learner and ability to prioritize requests and duties.