Augusta University Medical Center is hiring: Database Services Manager in August
Augusta University Medical Center, Augusta, GA, US
* About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University Our Health Sciences Campus:th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 College/Department Information Our mission is to generate greater engagement and philanthropic support from individuals, corporations, foundations, and the community at large for the teaching, scholarship, research, clinical, and service missions of Augusta University. Our goal is to be an enabling force in our organization by helping the university, our donors, partners, and friends to discover what's next. Job Summary Reporting to the Senior Director of Information and Data Systems and working in partnership with the Associate Director of Information Systems and Reporting, the Database Services Manager supports the philanthropic advancement of the enterprise through the effective use of database systems, managing donor, alumni, and other constituent records and serving as the lead auditor of data integrity standards. Under the Senior Director's supervision, this position serves the Division and enterprise as the primary point of contact for data integrity inquiry and data collection, lists, and ad hoc end-user reports. This position also assists with system training, policy and procedure development and ensuring high levels of data accuracy and integrity are maintained by enforcing data entry controls, conducting regular data hygiene procedures and data updates, data imports and performing continual data audits with staff training and corrective training/review. Responsibilities The responsibilities include but are not limited to:
- Manage the performance, integrity and security of donor and constituent databases and related management information systems and communication systems. Develops and recommends data quality audits and reporting to assess integrity and implements improvements. Develops and implement data input quality control processes to ensure efficient, accurate and complete data entry.
- Analyzes data requests to determine the needs of users and responds to ad hoc information requests from end users. Interacts with end-users of data to design and produce lists and reports that effectively meet their needs. Creates and maintains database tools such as queries, exports, and reports to generate lists and reports for end users. Manipulates, edits, and combines data from various resources (i.e. MS Excel, Raiser's Edge) to generate accurate and comprehensive lists and reports.
- Develops and documents relevant business processes for users of new or upgraded systems and provides customer support in the training and proper use of systems various Blackbaud other systems and tools used in Advancement. Builds and maintains data dictionary and relevant code tables for Advancement systems.
- Maintains interfaces between donor, alumni and university information systems. Executes data imports/exports and communicates with external data stewards (i.e. Human Resources, Registrar, DCM, IE, etc.) to facilitate accurate and consistent data feeds, as appropriate.
- Performs regular data updates and appending procedures utilizing a variety of sources (i.e. NCOA updates, email appends, phone appends) following postal standards and best practices.
- Maintain relationships with hardware, software and data subscriptions vendors, staying current on technology trends. Plan and implement technological upgrades and enhancements; reviews, tracking and related data analysis in collaboration with the Associate Director of Information Systems and Reporting
- Develops recommended standards for appeals, tracking use and monitoring performance of appeals, constituent outreach, and alumni/donor events.
- Other duties as assigned