Tekfortune Inc is hiring: Customer Service Phone Support (Remote) in Elon

Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world's leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you. Job Title: Desk side support Mode : Contract (6+ Months) (Day 1 Onsite) Desk side support for (Desktop, Laptop, OS and applications, Hands and feet for Datacenter/Network support) Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization. Maintains detailed and accurate records in workload management, asset management, and administrative applications. Provides tier I and II support in all areas of the organizational service portfolio. Provides excellent customer service to all levels of employees including customers, peers, and leadership. Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department. Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means. Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer. To view all the jobs available in the USA and Asia please visit our website at