Logo
Universal Music Group

Manager, Client Relations - Nashville, 37203

Universal Music Group, Nashville

Save Job

Manager, Client Relations - Nashville, 37203, United States of America

How we LEAD:

Capitol CMG is seeking a Manager, Client Relations, to support the Royalties team. This hybrid role delivers best-in-class client support and communication to Capitol CMG’s songwriters and administrated clients to ensure maximum earning potential for all CCMG controlled copyrights. The Manager will handle all writers and catalog internal setups and external affiliations, and provide necessary documentation, to ensure proper establishment of CCMG rights and accurate data exchange. In addition, you will address and work to resolve all copyright ownership disputes and related issues that arise. Communicates with songwriters and administered clients to review and process all derivate work requests and other form agreements and ensures Publishing division is synergized with other CCMG and UMG divisions to accomplish objectives.

How you'll CREATE:

Communication with Clients

  • Communicate a proactive and cutting-edge message of diligence on a regular basis to our administered clients, writers and in presentations to potential writers and clients

  • Operate as primary contact for Creative Team, songwriters, and administered clients for all inquiries related to songwriter accounts

Internal Setups and External Affiliations

  • The creation of internal accounts and songwriter records to ensure accurate claims and royalty processing (PRS)

  • Manage the required agreement documentation with the PROs to ensure our writers and clients are properly affiliated and set-up to collect their royalties and are eligible for PRO related awards

  • Collaboration with the UMPG admin staff to keep our databases aligned (PRS to Vieira)

Dispute Resolution

  • Research and respond to general copyright questions from subpublishers and agents

  • Maintain good working relationships with key individuals and societies affecting copyright administration and provide as needed support and responses to inquiries

  • Review writer and administration agreements to provide documentation for disputes related to copyright ownership and manage resolution process 

Form Agreements

  • As needed, structure, draft and negotiate Letters of Direction, Derivative Work Agreements, and other form agreements impacting the ownership rights of our songwriters and administered clients.

  • Manage agreements from inception to full execution and distribute fully executed copies as necessary to ensure copyright ownership and royalty streams are intact.

Presentations and Proposals

  • Communicate a proactive and cutting-edge message of diligence on a regular basis to our key admin clients, key writers and in presentations to prospective writers.

  • Other Duties as assigned

Bring your VIBE:

  • 3-5 years of relevant experience

  • Familiarity with Christian music industry

  • Four-year college degree, Classes or relevant on the job education in contracts, copyright, and intellectual property are a plus

  • Recommended music business course work or internship experience

  • Proficient in Microsoft Word and Outlook

  • Highly organized and detail oriented

  • Strong ability to multi-task

  • Excellent verbal and written communication skills

  • Demonstrated ability to communicate with diplomacy

  • Strong ability to speak publicly and build trust in corporate presentations

  • Experience with contract review, interpretation, and drafting

  • Substantial knowledge of music publishing and/or intellectual properties

  • Substantial knowledge of copyright administration and royalties