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E.M.A. Hospitality

Room Attendant

E.M.A. Hospitality, Festus, Missouri, United States

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Job Description

Job Description Description:

Position Overview:

We are seeking meticulous and dedicated Room Attendants to join our Housekeeping team at [Hotel Name] in [City, State]. Room Attendants are responsible for ensuring that guest rooms and public areas are clean, comfortable, and inviting for our guests. The ideal candidates will have a strong attention to detail, excellent time management skills, and a passion for providing exceptional service.

Key Responsibilities: Room Cleaning: - Clean and tidy guest rooms according to established standards and procedures, including making beds, dusting furniture, and vacuuming carpets. - Replenish amenities and supplies in guest rooms, such as toiletries, towels, and linens. - Ensure all surfaces are sanitized and free of dust, debris, and stains. Public Area Cleaning: - Clean and maintain public areas of the hotel, including corridors, lobbies, and elevators. - Vacuum carpets, sweep and mop floors, and dust surfaces to maintain cleanliness and orderliness. - Empty trash receptacles and replace liners as needed. Guest Interaction: - Greet guests with a warm and friendly demeanor and respond to any requests or inquiries promptly and courteously. - Report any maintenance issues or guest concerns to the Housekeeping Supervisor or Executive Housekeeper for resolution. - Ensure guest privacy and security by following established procedures for entering and servicing guest rooms. Inventory Management: - Maintain inventory of cleaning supplies and amenities, notifying the Housekeeping Supervisor when supplies need to be replenished. - Properly handle and store cleaning chemicals and equipment in accordance with safety guidelines. Team Collaboration: - Collaborate with fellow Room Attendants and other members of the Housekeeping team to ensure effcient and thorough cleaning of all guest rooms and public areas. - Communicate effectively with supervisors and colleagues to coordinate tasks and share relevant information. Requirements:

Qualifications: - Previous experience in housekeeping or a related field preferred. - Strong attention to detail and commitment to cleanliness and hygiene. - Excellent time management and organizational skills. - Ability to work independently and as part of a team in a fast-paced environment. - Physical stamina and ability to perform repetitive tasks, including lifting, bending, and standing for extended periods. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays.

Benefits: - Competitive hourly wage. - Opportunities for advancement within the housekeeping department. - Employee discounts on hotel stays and other amenities. - Professional development and training opportunities.