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The UPS Store #5642

Part-Time Center Associate

The UPS Store #5642, State College, Pennsylvania, United States, 16803

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We are pleased to announce an opening for a Center Associate at THE UPS STORE #5642. Our mission is to consistently demonstrate excellence in serving our customers. This is more than just a slogan – it is essential to our success and what separates us from our competitors.

Working for THE UPS STORE is a very rewarding experience. In addition to interacting with customers from all segments of the community, employees work with different types of office equipment including production printers, fax machines, design computers, mailing machines, and much more. The skills employees learn are valuable for any career.

Center Associates are the heartbeat of our store and provide exceptional customer service and support to ensure that every visitor leaves with a smile. Whether it's helping someone ship a package, providing information about our services, or answering questions, our friendly Associates are essential to our award-winning customer service. Center Associates not only interact with customers, but also collaborate with teammates in a dynamic environment that believes in empowering each other for success.

If you are motivated, enjoy working with people, and want to be part of a positive and rewarding workplace, this could be the perfect opportunity for you! Join us in making a difference in our community and apply today.

We are an essential business open 7 days a week.

Responsibilities

Deliver outstanding customer service to walk-in customers, email, and telephone inquiries

Continuously practice good listening skills with customers, UPS STORE team members, outside vendors, and leadership

Take ownership of the customer's needs and offer viable solutions

Take action to learn all product and service offerings, alternative solutions, and industry trends

Operate all equipment, software, and devices in an expert fashion and willing to teach others

Maintain a clean, organized, and safe working environment

Perform other duties as assigned

Requirements

High school diploma or GED required

Strong computer skills, including Microsoft Office and Adobe Suites

Outstanding phone skills

Strong verbal and written communication skills, including spelling and math

Prompt, reliable, and responsible

Able to lift 40+ pounds

Background check required

Open availability preferred but not required

BENEFITS

Incentive program

Retirement plan

Flexible schedule

On-going training program

Business cards

Free uniform

Free parking

THE UPS STORE is an international network of individually owned and operated franchise service centers specializing in printing, business services, and pack & ship. We are a printer that just happens to ship!

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federalEEO is the Law poster.