TalentBridge
Location: Customer Service Representative
Location:
Grapevine, TX Job Type:
Contract Max PR:
$18/hour •
Job Summary: Join a fast-paced logistics and customer solutions team as a
Customer Service Representative II , where you'll ensure timely, smooth operations while providing exceptional service across multiple channels. You'll play a vital role in supporting delivery routes and handling inquiries, helping deliver freight solutions to customers globally. •
Key Responsibilities: Provide support via phone and email to customers and business partners Resolve complaints calmly and professionally Troubleshoot and assess delivery issues, offering timely solutions Monitor delivery routes for progress and accuracy Scan and verify haul-away pods and stamps Process updates, cancellations, or changes to delivery orders •
Shift & Schedule:
Monday to Saturday 10:00 AM - 6:00 PM CST •
Requirements:
Minimum 1 year of customer service experience (call center preferred) Proficiency in Microsoft Office (Word, Excel, Outlook) Excellent multitasking and communication skills Strong problem-solving and conflict resolution ability •
Preferred Qualifications:
High school diploma or equivalent Bilingual in English and Spanish Previous logistics or transportation experience Ability to stay organized and work well under pressure
•
Work Culture & Career Path: You'll be part of a passionate and growth-focused team with plenty of room for advancement. Whether your background is in logistics, customer care, or operations-this is a place to grow your career and make an impact every day.
Grapevine, TX Job Type:
Contract Max PR:
$18/hour •
Job Summary: Join a fast-paced logistics and customer solutions team as a
Customer Service Representative II , where you'll ensure timely, smooth operations while providing exceptional service across multiple channels. You'll play a vital role in supporting delivery routes and handling inquiries, helping deliver freight solutions to customers globally. •
Key Responsibilities: Provide support via phone and email to customers and business partners Resolve complaints calmly and professionally Troubleshoot and assess delivery issues, offering timely solutions Monitor delivery routes for progress and accuracy Scan and verify haul-away pods and stamps Process updates, cancellations, or changes to delivery orders •
Shift & Schedule:
Monday to Saturday 10:00 AM - 6:00 PM CST •
Requirements:
Minimum 1 year of customer service experience (call center preferred) Proficiency in Microsoft Office (Word, Excel, Outlook) Excellent multitasking and communication skills Strong problem-solving and conflict resolution ability •
Preferred Qualifications:
High school diploma or equivalent Bilingual in English and Spanish Previous logistics or transportation experience Ability to stay organized and work well under pressure
•
Work Culture & Career Path: You'll be part of a passionate and growth-focused team with plenty of room for advancement. Whether your background is in logistics, customer care, or operations-this is a place to grow your career and make an impact every day.