H-E-B
New Braunfels 02 Connect Demo - Selling Demo Rep - Part-Time
H-E-B, New Braunfels, Texas, United States, 78130
Responsibilities
H-E-B needs energetic and motivated Partners willing to work hard and have fun while treating our Customers to excellent service. No matter what background you bring, People come first. As a Selling Demo Representative, you will sell products through various selling and hospitality events to educate and inform Customers of product features and drive customer engagement and sales. Once eligible, you become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. "Partner‑owned" means our most important resources – People – drive the innovation, growth, and success that make H‑E‑B the greatest omnichannel retailing company.
Customer Service / Sales
Follow the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty
Create an atmosphere of celebration by participating in total store events
Engage Customers with enthusiasm, sharing product knowledge, samples, and savings/value information; find opportunities to surprise and delight Customers
Provide excellent customer service; answer product‑related questions; help Customers locate merchandise
Review educational materials (story, video, etc.) and experience products prior to each scheduled event
Ensure all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
Prepare, stage, execute, and close events, including product, equipment, supplies, safety/sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
Prepare products for use in demonstrations/samplings
Review daily sales reports; understand success metrics
Food Safety & Sanitation
Ensure compliance with federal, state, and H‑E‑B food safety regulations / standards and department SOPs daily
Attend required food safety and related trainings
Maintain a professional, clean, healthy, and safe work environment
Clean up workstation area; assist other sales Partners as needed
What is your background?
Minimum age 18 (mandatory)
Experience in sales or customer service
Experience in product demonstration (preferred)
Do you have what it takes to be a fit as an H‑E‑B Selling Demo Rep?
Knowledge of sales or product demonstration (preferred)
Strong communication and interpersonal skills
Strong customer service skills
Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns
Ability to read and interpret documents
Ability to manage multiple priorities and shift focus between projects
Ability and willingness to work flexible hours
A passion for customer service and hospitality
Can you…
Constantly stand, reach at waist, and grasp
Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, and perform fine motor movements
Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions
Demonstrate the ability to lift 35 lbs, and manage more than 25 lbs
While there may be exceptions, the measurements noted are generally defined as – Constantly: 5.5+ hours per 8‑hour day; Frequently: 2.5 – 5.5 hours per 8‑hour day; Occasionally: 0 – 2.5 hours per 8‑hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
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Customer Service / Sales
Follow the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty
Create an atmosphere of celebration by participating in total store events
Engage Customers with enthusiasm, sharing product knowledge, samples, and savings/value information; find opportunities to surprise and delight Customers
Provide excellent customer service; answer product‑related questions; help Customers locate merchandise
Review educational materials (story, video, etc.) and experience products prior to each scheduled event
Ensure all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
Prepare, stage, execute, and close events, including product, equipment, supplies, safety/sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
Prepare products for use in demonstrations/samplings
Review daily sales reports; understand success metrics
Food Safety & Sanitation
Ensure compliance with federal, state, and H‑E‑B food safety regulations / standards and department SOPs daily
Attend required food safety and related trainings
Maintain a professional, clean, healthy, and safe work environment
Clean up workstation area; assist other sales Partners as needed
What is your background?
Minimum age 18 (mandatory)
Experience in sales or customer service
Experience in product demonstration (preferred)
Do you have what it takes to be a fit as an H‑E‑B Selling Demo Rep?
Knowledge of sales or product demonstration (preferred)
Strong communication and interpersonal skills
Strong customer service skills
Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns
Ability to read and interpret documents
Ability to manage multiple priorities and shift focus between projects
Ability and willingness to work flexible hours
A passion for customer service and hospitality
Can you…
Constantly stand, reach at waist, and grasp
Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, and perform fine motor movements
Occasionally be exposed to cold & hot temperatures, loud noise, wet conditions
Demonstrate the ability to lift 35 lbs, and manage more than 25 lbs
While there may be exceptions, the measurements noted are generally defined as – Constantly: 5.5+ hours per 8‑hour day; Frequently: 2.5 – 5.5 hours per 8‑hour day; Occasionally: 0 – 2.5 hours per 8‑hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
#J-18808-Ljbffr