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J. Jeffers & Co.

Residential Property Manager

J. Jeffers & Co., Milwaukee, Wisconsin, United States, 53244

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The

Property Manager

leads all aspects of J. Jeffers & Co. property operations, including leasing oversight, rent collections, budget management, vendor coordination, resident relations, and maintenance workflow prioritization. They serve as the primary point of contact for residents, commercial tenants, vendors, and internal stakeholders, ensuring issues are resolved promptly and communication is clear, consistent, and professional.

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This position requires strong customer service orientation, attention to detail, and the ability to balance the needs of unique properties. The Property Manager upholds company standards, enforces policies, and creates a welcoming, well-maintained community environment that supports resident satisfaction and long-term property success. This role is responsible for ensuring each property operates efficiently, maintains high occupancy, delivers strong financial performance, and provides an exceptional resident and tenant experience.

RESPONSIBILITIES INCLUDE Oversee the daily operations of residential communities, ensuring building systems, amenities, and common areas are clean, functional, and well-maintained. Develop, implement, and monitor annual operating and capital budgets; prepare monthly financial reports, variance analyses, and ownership updates. Serve as the primary point of contact for residents and commercial tenants, maintaining strong relationships, addressing concerns promptly, managing escalations, and ensuring lease compliance to support high resident satisfaction and retention. Lead and supervise on-site leasing, maintenance, and administrative staff, as well as contracted service providers, ensuring a high standard of customer service and operational excellence. Oversee residential leasing activities, including application review, lease execution, renewals, rent-rate management, move-ins/move-outs, and coordination with legal and accounting as needed. Manage capital improvement projects and unit turns, including vendor bidding and selection, contract negotiations, scheduling, and construction oversight to minimize downtime and maximize property value. Ensure the properties comply with local, state, and federal housing regulations, including safety, accessibility, fair housing laws, and environmental standards. Monitor local rental market trends and comparable properties to inform pricing strategies, marketing efforts, and operational adjustments. Collaborate with asset management to evaluate property performance and support long-term investment goals, including refinancing, repositioning strategies, and potential dispositions. Develop, update, and enforce operational best practices and procedures to ensure consistency across properties and alignment with company standards. Perform other duties as assigned.

QUALIFICATIONS Bachelor’s degree in Business Administration, Real Estate, Finance, or a related field. Minimum of 5-7 years of progressively responsible experience in residential property management. Demonstrated success in managing high-performing teams, complex budgets, and capital improvement projects. Strong financial acumen, including proficiency in budgeting, forecasting, lease analysis, and financial reporting. Advanced knowledge of building operations, engineering systems, contract management, and life safety standards. Excellent communication and interpersonal skills, with the ability to build trust and credibility with tenants, vendors, and ownership. Proficiency in property management and accounting software (e.g., Yardi), as well as Microsoft Office Suite. Ability to think strategically and make data-informed decisions that enhance value and support long-term objectives. xsgimln Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.