Actionstep Group
Actionstep
Actionstep is a pioneer in the development and sale of software‑as‑a‑service (SaaS) products, specializing in Legal Practice Management and Legal Accounting software. We are a fast‑growing, dynamic business with a global customer base of more than 50,000 and a team of over 300 in the USA, Australia, UK, Canada and New Zealand.
Actionstep is expanding its product portfolio and adding richer AI functionality across the platform to deepen customer value, accelerate cross‑sell revenue, and introduce new add‑on modules that increase competitive differentiation. This role leads the planning, execution and evangelising of new product creation for our global markets.
THE PURPOSE OF YOUR ROLE The purpose of this senior product leadership role is to define, validate, and deliver new modules that drive cross‑sell, increase customer expansion revenue, and attract new customer segments.
As a senior leader, you will inspire the product‑management team and the broader Actionstep team with proactive and compelling communication about our product vision and specific product plans—helping us meet our revenue goals with an empowered global team that believes in the value and impact of our product roadmap. You will ensure Actionstep continues to innovate while bringing commercially successful, scalable, and market‑ready products to market.
ABOUT YOU You are a commercially minded product‑team leader who connects dots between product value, user experience, and GTM goals. Your strong cross‑functional and stakeholder‑engagement skills help you identify market opportunities and influence key decision makers. You enjoy communicating the value of products to internal teams and target customers. You are an adept presenter, conveying passion and empathy for customer needs while remaining a convincing product advocate. You are excited about AI and the possibilities for disruption by new technology. You drive projects to completion, take ownership of results, and inspire others to step up to deliver high‑quality products to market on time.
WHAT YOU WILL BE DOING
Product Strategy & Portfolio Expansion
Own the end‑to‑end roadmap for Actionstep’s new product and add‑on module portfolio, focusing on innovation and revenue growth.
Identify high‑value product opportunities through customer insights, competitive analysis, and strategic alignment.
Balance commercial opportunity, customer value, technical feasibility, and time‑to‑market.
Align an AI‑first mindset with an ambitious product roadmap, leveraging our AI Center of Excellence and guidance from senior leadership.
Market Discovery & Commercial Validation
Lead rigorous discovery processes to validate market demand, buyer personas, and willingness to pay across our markets.
Partner with Sales, Marketing, and Customer Success to understand expansion drivers and friction points.
Test product concepts through prototypes, pilots, beta programs, and structured feedback loops.
Cross‑Functional Launch Excellence
Drive excitement across the business for planned new modules, overall new product roadmap and future vision through regular, energy‑building internal updates, customer presentations, and partner engagement.
Work closely with product ops and product marketing on product launch KPIs, planning and execution.
Partner closely with GTM on pricing, packaging, sales enablement, and positioning.
Ensure new modules are introduced with high‑quality release processes and measurable adoption targets.
Revenue & Growth Optimization
Define commercial goals for each new module (ARR targets, attach rates, LTV uplift).
Monitor performance and optimise adoption, retention, and expansion using data‑driven insights.
Iterate on pricing, packaging, and feature improvements based on GTM feedback to maximise profitability.
Product Execution & Team Leadership
Lead and grow a dedicated PM team of 6 focused on new product development—ensuring Product Managers meet KPIs and deliver on accountabilities.
Work closely with Engineering, Design, and Architecture to deliver scalable, secure, and performant products.
Maintain disciplined prioritisation across discovery, delivery, and launch activities.
Take ownership of product initiatives and management tasks through to completion.
Integration & Ecosystem Enablement
Identify integration opportunities that enhance new module value propositions, ensuring no exposure to 3rd‑party risk.
Identify and scope product partnerships where necessary to accelerate new product capability and speed to market.
Product Quality & Customer Validation
Ensure new modules meet high standards of usability, reliability, and workflow alignment.
Maintain strong feedback loops with early customers to validate impact and readiness for general availability.
Board and Executive Communications
Work closely with CPO to deliver materials in support of our monthly and quarterly product updates to the Board of Directors.
Produce product presentation materials to support Executive Leadership presentations.
Deliver inspiring presentations to internal team, Executive Team, customers, prospects and partners on product roadmap and vision.
Communication and Community Engagement
Build company excitement and belief in the new product roadmap as part of the role.
Proactive and effective communicator in informal and formal group settings.
Build networks of internal and external champions for new modules and products.
Relationship Management
Build and maintain strong working relationships with all internal and external parties ensuring transparent, proactive and effective communication at all times.
Attend and proactively contribute to customer, partner and internal meetings with the view to add value in a constructive manner.
Professional Development
Actively looking to build own career through delivery of self‑assisted professional development initiatives.
Being a thought leader both within Actionstep and in the wider industry.
Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required.
Continuous Improvement
Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared.
Health & Safety
Assume responsibility for your own and others’ safety and wellbeing, following all safety and wellbeing procedures and instructions, including reporting hazards, incidents and accidents and participating in safety and wellbeing initiatives and programmes as required.
Other Responsibilities
Undertaking any other reasonable duties as required.
EXPERIENCE & QUALIFICATIONS
10+ years product management experience, including launching new products or modules.
Strong commercial acumen; experience with pricing, packaging, and go‑to‑market planning.
Demonstrated success driving cross‑sell or expansion strategies in SaaS.
Exceptional communication and stakeholder influence skills.
Legal industry or workflow‑intensive SaaS experience advantageous.
Examples of developing AI‑enhanced products and/or using AI as part of day‑to‑day work practices.
Experience leading distributed teams.
This role reports to:
Chief Product Officer
METRICS OF SUCCESS
Extension of our clear multi‑year new product and module roadmap.
Improved satisfaction and retention for new products.
Meeting adoption and revenue targets.
Clearly defined offerings, evidenced by top‑of‑funnel interest.
High performance and engagement of the PM team.
We have a fantastic and inspirational working environment!
Robust medical, dental, vision offerings.
401K with company match.
Flexible working and PTO.
Take your birthday off.
Frequent team‑building events.
Fantastic training and development opportunities.
185‑205k range.
#J-18808-Ljbffr
Actionstep is expanding its product portfolio and adding richer AI functionality across the platform to deepen customer value, accelerate cross‑sell revenue, and introduce new add‑on modules that increase competitive differentiation. This role leads the planning, execution and evangelising of new product creation for our global markets.
THE PURPOSE OF YOUR ROLE The purpose of this senior product leadership role is to define, validate, and deliver new modules that drive cross‑sell, increase customer expansion revenue, and attract new customer segments.
As a senior leader, you will inspire the product‑management team and the broader Actionstep team with proactive and compelling communication about our product vision and specific product plans—helping us meet our revenue goals with an empowered global team that believes in the value and impact of our product roadmap. You will ensure Actionstep continues to innovate while bringing commercially successful, scalable, and market‑ready products to market.
ABOUT YOU You are a commercially minded product‑team leader who connects dots between product value, user experience, and GTM goals. Your strong cross‑functional and stakeholder‑engagement skills help you identify market opportunities and influence key decision makers. You enjoy communicating the value of products to internal teams and target customers. You are an adept presenter, conveying passion and empathy for customer needs while remaining a convincing product advocate. You are excited about AI and the possibilities for disruption by new technology. You drive projects to completion, take ownership of results, and inspire others to step up to deliver high‑quality products to market on time.
WHAT YOU WILL BE DOING
Product Strategy & Portfolio Expansion
Own the end‑to‑end roadmap for Actionstep’s new product and add‑on module portfolio, focusing on innovation and revenue growth.
Identify high‑value product opportunities through customer insights, competitive analysis, and strategic alignment.
Balance commercial opportunity, customer value, technical feasibility, and time‑to‑market.
Align an AI‑first mindset with an ambitious product roadmap, leveraging our AI Center of Excellence and guidance from senior leadership.
Market Discovery & Commercial Validation
Lead rigorous discovery processes to validate market demand, buyer personas, and willingness to pay across our markets.
Partner with Sales, Marketing, and Customer Success to understand expansion drivers and friction points.
Test product concepts through prototypes, pilots, beta programs, and structured feedback loops.
Cross‑Functional Launch Excellence
Drive excitement across the business for planned new modules, overall new product roadmap and future vision through regular, energy‑building internal updates, customer presentations, and partner engagement.
Work closely with product ops and product marketing on product launch KPIs, planning and execution.
Partner closely with GTM on pricing, packaging, sales enablement, and positioning.
Ensure new modules are introduced with high‑quality release processes and measurable adoption targets.
Revenue & Growth Optimization
Define commercial goals for each new module (ARR targets, attach rates, LTV uplift).
Monitor performance and optimise adoption, retention, and expansion using data‑driven insights.
Iterate on pricing, packaging, and feature improvements based on GTM feedback to maximise profitability.
Product Execution & Team Leadership
Lead and grow a dedicated PM team of 6 focused on new product development—ensuring Product Managers meet KPIs and deliver on accountabilities.
Work closely with Engineering, Design, and Architecture to deliver scalable, secure, and performant products.
Maintain disciplined prioritisation across discovery, delivery, and launch activities.
Take ownership of product initiatives and management tasks through to completion.
Integration & Ecosystem Enablement
Identify integration opportunities that enhance new module value propositions, ensuring no exposure to 3rd‑party risk.
Identify and scope product partnerships where necessary to accelerate new product capability and speed to market.
Product Quality & Customer Validation
Ensure new modules meet high standards of usability, reliability, and workflow alignment.
Maintain strong feedback loops with early customers to validate impact and readiness for general availability.
Board and Executive Communications
Work closely with CPO to deliver materials in support of our monthly and quarterly product updates to the Board of Directors.
Produce product presentation materials to support Executive Leadership presentations.
Deliver inspiring presentations to internal team, Executive Team, customers, prospects and partners on product roadmap and vision.
Communication and Community Engagement
Build company excitement and belief in the new product roadmap as part of the role.
Proactive and effective communicator in informal and formal group settings.
Build networks of internal and external champions for new modules and products.
Relationship Management
Build and maintain strong working relationships with all internal and external parties ensuring transparent, proactive and effective communication at all times.
Attend and proactively contribute to customer, partner and internal meetings with the view to add value in a constructive manner.
Professional Development
Actively looking to build own career through delivery of self‑assisted professional development initiatives.
Being a thought leader both within Actionstep and in the wider industry.
Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required.
Continuous Improvement
Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared.
Health & Safety
Assume responsibility for your own and others’ safety and wellbeing, following all safety and wellbeing procedures and instructions, including reporting hazards, incidents and accidents and participating in safety and wellbeing initiatives and programmes as required.
Other Responsibilities
Undertaking any other reasonable duties as required.
EXPERIENCE & QUALIFICATIONS
10+ years product management experience, including launching new products or modules.
Strong commercial acumen; experience with pricing, packaging, and go‑to‑market planning.
Demonstrated success driving cross‑sell or expansion strategies in SaaS.
Exceptional communication and stakeholder influence skills.
Legal industry or workflow‑intensive SaaS experience advantageous.
Examples of developing AI‑enhanced products and/or using AI as part of day‑to‑day work practices.
Experience leading distributed teams.
This role reports to:
Chief Product Officer
METRICS OF SUCCESS
Extension of our clear multi‑year new product and module roadmap.
Improved satisfaction and retention for new products.
Meeting adoption and revenue targets.
Clearly defined offerings, evidenced by top‑of‑funnel interest.
High performance and engagement of the PM team.
We have a fantastic and inspirational working environment!
Robust medical, dental, vision offerings.
401K with company match.
Flexible working and PTO.
Take your birthday off.
Frequent team‑building events.
Fantastic training and development opportunities.
185‑205k range.
#J-18808-Ljbffr