J.R. Vinagro Corporation
Job Title:
Systems Administrator II
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Location
: Johnston, RI Hours
: 40 (8am-5pm) Overview This position is responsible for overseeing a variety of IT Service Management and Administration duties such as installing and maintaining windows-based systems and software, onboarding/offboarding procedures, troubleshooting and overseeing helpdesk operations, optimizing user workflow, asset management acquisition, upgrade and maintenance, and assisting with several projects to include cyber hardening, server/network rack upgrade, and surveillance and access control systems. Duties & Responsibilities Assist with procurement and inventory/asset management of new and existing network hardware and software Coordinate and assist with ITSM strategies, vendor management, and network design and development Troubleshoot hardware, software and network-related issues and provide tier 2 and 3 support as needed Maintain and mange users, permissions, policies, and groups in Active Directory Assist in the installation, configuration, and maintenance of network equipment including routers, switches, firewalls, access points and wireless bridges. Assist in the installation, configuration, patching and maintenance of Windows operating systems, workstations, peripherals and other related hardware and software Configure, manage, deploy, and troubleshoot iOS and Android mobile devices with a Mobile Device Manager Assist in the development and enforcement of IT documentation, policies and procedures Deploy new or maintain the operability, performance, and security of network servers such as domain controllers, file/print servers, and SQL servers. Manage and maintain cloud-based services such as Office 365 Monitor, assess, respond to and update tickets via Zendesk ticketing system Providing IT related support in person, over the phone, or via remote access to employees Commute to job site locations and branch offices across the RI area when support is required Ensure proper operation of end-user hardware and software so that end users can accomplish business tasks. installation, configuration, maintenance, and troubleshooting, of all networks, servers, and cloud infrastructure components. Assists various departments when end-user encounter hardware/software problems require advanced knowledge (level 2 support). Creating and manage technical documentation. Support client onboarding/offboarding of end user accounts. xsgimln Required Skills & Qualifications Bachelor's Degree In Computer Science, Network Engineering, Cyber Security (or closely related field) or 3-5 years of equivalent, on-hand experience Knowledge and experience In MS Active Directory Domain Services, Azure AD, MS SQL and VMware environments. Advanced knowledge in desktop support and troubleshooting experience Ability to stay organized and resilient in a high paced environment Ability to manage and support small to medium scale projects with limited supervision Experience In Mobile Device Management and troubleshooting with IOS and Android devices Experience In managing and deploying new Access Control & Surveillance systems Ability to lift up to 30 lbs Preferred Skills & Qualifications Certification In any Core CompTIA courses (ITF+, A+, Network+, Security+) or equivalent Familiarity with the construction industry
Systems Administrator II
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Location
: Johnston, RI Hours
: 40 (8am-5pm) Overview This position is responsible for overseeing a variety of IT Service Management and Administration duties such as installing and maintaining windows-based systems and software, onboarding/offboarding procedures, troubleshooting and overseeing helpdesk operations, optimizing user workflow, asset management acquisition, upgrade and maintenance, and assisting with several projects to include cyber hardening, server/network rack upgrade, and surveillance and access control systems. Duties & Responsibilities Assist with procurement and inventory/asset management of new and existing network hardware and software Coordinate and assist with ITSM strategies, vendor management, and network design and development Troubleshoot hardware, software and network-related issues and provide tier 2 and 3 support as needed Maintain and mange users, permissions, policies, and groups in Active Directory Assist in the installation, configuration, and maintenance of network equipment including routers, switches, firewalls, access points and wireless bridges. Assist in the installation, configuration, patching and maintenance of Windows operating systems, workstations, peripherals and other related hardware and software Configure, manage, deploy, and troubleshoot iOS and Android mobile devices with a Mobile Device Manager Assist in the development and enforcement of IT documentation, policies and procedures Deploy new or maintain the operability, performance, and security of network servers such as domain controllers, file/print servers, and SQL servers. Manage and maintain cloud-based services such as Office 365 Monitor, assess, respond to and update tickets via Zendesk ticketing system Providing IT related support in person, over the phone, or via remote access to employees Commute to job site locations and branch offices across the RI area when support is required Ensure proper operation of end-user hardware and software so that end users can accomplish business tasks. installation, configuration, maintenance, and troubleshooting, of all networks, servers, and cloud infrastructure components. Assists various departments when end-user encounter hardware/software problems require advanced knowledge (level 2 support). Creating and manage technical documentation. Support client onboarding/offboarding of end user accounts. xsgimln Required Skills & Qualifications Bachelor's Degree In Computer Science, Network Engineering, Cyber Security (or closely related field) or 3-5 years of equivalent, on-hand experience Knowledge and experience In MS Active Directory Domain Services, Azure AD, MS SQL and VMware environments. Advanced knowledge in desktop support and troubleshooting experience Ability to stay organized and resilient in a high paced environment Ability to manage and support small to medium scale projects with limited supervision Experience In Mobile Device Management and troubleshooting with IOS and Android devices Experience In managing and deploying new Access Control & Surveillance systems Ability to lift up to 30 lbs Preferred Skills & Qualifications Certification In any Core CompTIA courses (ITF+, A+, Network+, Security+) or equivalent Familiarity with the construction industry