Direct Communications
WHY YOU WANT TO WORK FOR LEGACY RENTAL MANAGEMENT:
Join our dynamic team at Legacy Rental Management, where we are dedicated to delivering exceptional internet services to rural communities. We offer AMAZING benefits, prorated paid time off, 10 observed holidays, and a personal and professional tuition reimbursement program, among many others! At Legacy Rental Management, we are guided by our core values of integrity, growth, respect, sustainability, community, and strategic leadership, ensuring that every team member contributes to a culture of excellence and shared purpose. Come be a part of something great!
POSITION DESCRIPTION: Maintains presence at the front desk to greet visitors and assist walk‑in customers. Answers inbound calls and directs to the appropriate parties. Answers general inquires and resolves routine customer challenges. Helps customers understand billing statements and processes payments. Documents customer interactions. Monitors office supply inventory levels. Send leases. Approve and process applications for the residential addresses we service. Follows established policies and procedures. Completes other responsibilities as assigned.
SALARY: $16-$17 / hr SCHEDULE & QUALIFICATION EXPECTATIONS
Regular hours are Monday – Friday from 10 AM to 3 PM.
High School diploma or equivalent.
Competency in Windows-based environment.
Internet and technologically savvy.
Customer service experience preferred.
REQUIRED SKILLS:
Flexibility : Adaptable with ability to balance and manage multiple priorities
Time Management / Organized : Efficient, can set priorities and focus on what is important, follows through on areas within responsibilities, spends time wisely.
Professional Communications : Enthusiastic, optimistic, courteous, patient, approachable with attentive listening skills, composed in stressful situations, builds rapport and trust quickly with customers and coworkers.
Results Driven : Consistently high performance success and attention to detail.
Customer Focused : Dedicated to service excellence for internal and external customers.
Learning : Picks up on things quickly, enthusiastic about learning new skills and knowledge, excited by the challenge of unfamiliar or new tasks, open to change.
BENEFITS:
401(k) with 6% Company matching
Prorated paid time off (prorated 14 days in year 1 and earning more each year)
10 observed/paid holidays
Tuition Reimbursement Program (professional and personal)
Free internet if you live within our service footprint
On-the-job training
Direct Communications is an Equal Opportunity Employer and provider.
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POSITION DESCRIPTION: Maintains presence at the front desk to greet visitors and assist walk‑in customers. Answers inbound calls and directs to the appropriate parties. Answers general inquires and resolves routine customer challenges. Helps customers understand billing statements and processes payments. Documents customer interactions. Monitors office supply inventory levels. Send leases. Approve and process applications for the residential addresses we service. Follows established policies and procedures. Completes other responsibilities as assigned.
SALARY: $16-$17 / hr SCHEDULE & QUALIFICATION EXPECTATIONS
Regular hours are Monday – Friday from 10 AM to 3 PM.
High School diploma or equivalent.
Competency in Windows-based environment.
Internet and technologically savvy.
Customer service experience preferred.
REQUIRED SKILLS:
Flexibility : Adaptable with ability to balance and manage multiple priorities
Time Management / Organized : Efficient, can set priorities and focus on what is important, follows through on areas within responsibilities, spends time wisely.
Professional Communications : Enthusiastic, optimistic, courteous, patient, approachable with attentive listening skills, composed in stressful situations, builds rapport and trust quickly with customers and coworkers.
Results Driven : Consistently high performance success and attention to detail.
Customer Focused : Dedicated to service excellence for internal and external customers.
Learning : Picks up on things quickly, enthusiastic about learning new skills and knowledge, excited by the challenge of unfamiliar or new tasks, open to change.
BENEFITS:
401(k) with 6% Company matching
Prorated paid time off (prorated 14 days in year 1 and earning more each year)
10 observed/paid holidays
Tuition Reimbursement Program (professional and personal)
Free internet if you live within our service footprint
On-the-job training
Direct Communications is an Equal Opportunity Employer and provider.
#J-18808-Ljbffr