Lithia Motors, Inc
Service Advisor page is loaded## Service Advisorlocations:
Billings Toyota, Billings, MT 59102time type:
Full timeposted on:
Posted Todayjob requisition id:
R100588## Dealership:L0220 Lithia Toyota of Billings# **Lithia Toyota of Billings**### Service AdvisorWe're more than just a leading automotive dealership; we're a community dedicated to creating an environment where every team member can thrive. We understand that the heart of our success lies in our people, which is why we're seeking a Service Advisor who is passionate about providing exceptional customer service, eager for personal growth, and values a quality work-life balance. If you're looking for a workplace that champions professional development and offers a supportive, friendly atmosphere, your search ends here.* Competitive Compensation: We offer a competitive salary package that reflects your valuable contribution to our team.* Focus on Personal Growth:With access to professional development opportunities and ongoing training, we're committed to helping you grow both personally and professionally.* Quality of Life: We believe in maintaining a healthy work-life balance, providing a positive work environment that respects your time and personal life.* Team-Oriented Culture: Join a workplace where teamwork, respect, and communication are the foundation of our success.**Responsibilities:*** Greet customers promptly and courteously upon their arrival.* Listen to customer concerns and questions, providing accurate information and advice.* Recommend appropriate services and repairs based on customer needs and vehicle condition.* Provide detailed explanations of services and repairs to customers.* Upsell additional services and products to enhance customer satisfaction and vehicle performance.* Maintain customer records and follow up on service requests.* Collaborate with technicians and the service department to ensure timely and accurate service delivery.* Ensure high levels of customer satisfaction and retention through exceptional service.**What we are looking for:*** High school diploma or equivalent.* Proven experience in customer service or sales, preferably in the automotive industry.* Strong communication and interpersonal skills.* Ability to build rapport with customers and provide exceptional service.* Detail-oriented with strong organizational skills.* Ability to work in a fast-paced environment and handle multiple tasks simultaneously.* Proficiency with computer systems and software used in automotive service management.**We offer best in class industry benefits:*** Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.At Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond! #J-18808-Ljbffr
Billings Toyota, Billings, MT 59102time type:
Full timeposted on:
Posted Todayjob requisition id:
R100588## Dealership:L0220 Lithia Toyota of Billings# **Lithia Toyota of Billings**### Service AdvisorWe're more than just a leading automotive dealership; we're a community dedicated to creating an environment where every team member can thrive. We understand that the heart of our success lies in our people, which is why we're seeking a Service Advisor who is passionate about providing exceptional customer service, eager for personal growth, and values a quality work-life balance. If you're looking for a workplace that champions professional development and offers a supportive, friendly atmosphere, your search ends here.* Competitive Compensation: We offer a competitive salary package that reflects your valuable contribution to our team.* Focus on Personal Growth:With access to professional development opportunities and ongoing training, we're committed to helping you grow both personally and professionally.* Quality of Life: We believe in maintaining a healthy work-life balance, providing a positive work environment that respects your time and personal life.* Team-Oriented Culture: Join a workplace where teamwork, respect, and communication are the foundation of our success.**Responsibilities:*** Greet customers promptly and courteously upon their arrival.* Listen to customer concerns and questions, providing accurate information and advice.* Recommend appropriate services and repairs based on customer needs and vehicle condition.* Provide detailed explanations of services and repairs to customers.* Upsell additional services and products to enhance customer satisfaction and vehicle performance.* Maintain customer records and follow up on service requests.* Collaborate with technicians and the service department to ensure timely and accurate service delivery.* Ensure high levels of customer satisfaction and retention through exceptional service.**What we are looking for:*** High school diploma or equivalent.* Proven experience in customer service or sales, preferably in the automotive industry.* Strong communication and interpersonal skills.* Ability to build rapport with customers and provide exceptional service.* Detail-oriented with strong organizational skills.* Ability to work in a fast-paced environment and handle multiple tasks simultaneously.* Proficiency with computer systems and software used in automotive service management.**We offer best in class industry benefits:*** Competitive pay* Medical, Dental and Vision Plans* Paid Holidays & PTO* Short and Long-Term Disability* Paid Life Insurance* 401(k) Retirement Plan* Employee Stock Purchase Plan* Lithia Learning Center* Vehicle Purchase Discounts* Wellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.At Lithia & Driveway, we stand by our mission of *Growth Powered by People*, as we build a workplace that ignites ideas and opportunities to *Earn Customers for Life*. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond! #J-18808-Ljbffr