Catholic Charities Archdiocese of New York
Description
Summary:
The Case Assistant provides case management services through diversion, eviction prevention and aftercare, to clients who are most at risk of entry and re-entry into the NYC shelter system.
Location:
402 East 152nd Street Bronx, NY 10455
Essential Duties and Responsibilities
Provide crisis intervention to individuals and families facing a housing crisis, and who are most at risk of shelter entry or re‑entry. Address emergencies related to housing, food, medical needs, spouse abuse, and any concrete need as presented by client.
Conduct assessments of individual and family problems and follow‑up with brief services, or with referrals to Catholic Charities programs and/or clinics or an outside facility as deemed appropriate.
Develop and maintain good communication with other programs and departments within the organization to facilitate inter‑agency referrals.
Assist clients in applying for and receiving public and private benefits.
Maintain current and accurate documentation of services provided to clients.
Attend agency in‑service training and unit meetings as well as any other agency‑related activities.
Complete statistical reports.
Assist with food distribution at food pantry and related administrative duties.
Position Type and Expected Hours of Work This is a full‑time, non‑exempt position. Days and hours of work are generally 9:00 AM to 5:00 PM Monday–Friday. Additional hours may be required to meet program deadlines, or client needs.
Working Conditions and Physical Demands
To conduct home visits and outreach within NYC at least 50% of the time, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
Ability to work with the public.
Ability to position boxes/items at different levels that weigh up to 25 lbs.
Remain stationary at a work station and use a computer at least 50% of the time.
Potential to carry a laptop to offsite work locations.
Qualifications Education and/or experience required:
Bachelor’s degree or at least two years’ experience in the social services field.
Skills, Licenses, and/or competencies required:
Bilingual, English/Spanish, a plus.
Excellent interpersonal skills, knowledge of social service delivery systems, and knowledge of city resources.
Good organizational, time‑management and communication skills.
Individual must possess the ability to work well independently as well as part of a team.
Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.
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The Case Assistant provides case management services through diversion, eviction prevention and aftercare, to clients who are most at risk of entry and re-entry into the NYC shelter system.
Location:
402 East 152nd Street Bronx, NY 10455
Essential Duties and Responsibilities
Provide crisis intervention to individuals and families facing a housing crisis, and who are most at risk of shelter entry or re‑entry. Address emergencies related to housing, food, medical needs, spouse abuse, and any concrete need as presented by client.
Conduct assessments of individual and family problems and follow‑up with brief services, or with referrals to Catholic Charities programs and/or clinics or an outside facility as deemed appropriate.
Develop and maintain good communication with other programs and departments within the organization to facilitate inter‑agency referrals.
Assist clients in applying for and receiving public and private benefits.
Maintain current and accurate documentation of services provided to clients.
Attend agency in‑service training and unit meetings as well as any other agency‑related activities.
Complete statistical reports.
Assist with food distribution at food pantry and related administrative duties.
Position Type and Expected Hours of Work This is a full‑time, non‑exempt position. Days and hours of work are generally 9:00 AM to 5:00 PM Monday–Friday. Additional hours may be required to meet program deadlines, or client needs.
Working Conditions and Physical Demands
To conduct home visits and outreach within NYC at least 50% of the time, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
Ability to work with the public.
Ability to position boxes/items at different levels that weigh up to 25 lbs.
Remain stationary at a work station and use a computer at least 50% of the time.
Potential to carry a laptop to offsite work locations.
Qualifications Education and/or experience required:
Bachelor’s degree or at least two years’ experience in the social services field.
Skills, Licenses, and/or competencies required:
Bilingual, English/Spanish, a plus.
Excellent interpersonal skills, knowledge of social service delivery systems, and knowledge of city resources.
Good organizational, time‑management and communication skills.
Individual must possess the ability to work well independently as well as part of a team.
Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.
#J-18808-Ljbffr