Hilton Worldwide, Inc.
Housekeeping Team Leader / Supervisor
Hilton Worldwide, Inc., Hilton Village, Virginia, United States
Housekeeping Team Leader / Supervisor (Job Number: HOT0C8JN )
Work Locations Hilton Garden Inn Puchong Paetaling District TBC
What will I be doing? As a Housekeeping - Team Leader / Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping - Team Leader / Supervisor will perform the following tasks to the highest standards:
Allocate work duties to Team Members
Perform routine inspections of all check out rooms and spot checks of all occupied rooms
Report and follow up on any maintenance defects or other issues
Inspect, routinely, service areas, store rooms and corridors
Schedule and supervise deep cleaning and any other projects
Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
Manage, efficiently, stock control and the maintenance of equipment
Provide excellent Guest service, including VIP and other special requirements
Ensure the adherence to hotel brand standards at all times
What are we looking for? Housekeeping - Team Leader / Supervisor serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous experience in a Housekeeping supervisory role
A successful track record of managing a team
Strong organizational and analytic skills
A passion for delivering exceptional levels of guest service
Proficiency, preferred, with computers and computer programs, including Microsoft Office
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Work Locations Hilton Garden Inn Puchong Paetaling District TBC
What will I be doing? As a Housekeeping - Team Leader / Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping - Team Leader / Supervisor will perform the following tasks to the highest standards:
Allocate work duties to Team Members
Perform routine inspections of all check out rooms and spot checks of all occupied rooms
Report and follow up on any maintenance defects or other issues
Inspect, routinely, service areas, store rooms and corridors
Schedule and supervise deep cleaning and any other projects
Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
Manage, efficiently, stock control and the maintenance of equipment
Provide excellent Guest service, including VIP and other special requirements
Ensure the adherence to hotel brand standards at all times
What are we looking for? Housekeeping - Team Leader / Supervisor serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous experience in a Housekeeping supervisory role
A successful track record of managing a team
Strong organizational and analytic skills
A passion for delivering exceptional levels of guest service
Proficiency, preferred, with computers and computer programs, including Microsoft Office
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
#J-18808-Ljbffr