Allstate Peterbilt Group
American Fleet Supply
3703 Kennebec Dr
Eagan, MN 55122, USA
Allstate Peterbilt Group is dedicated to serving the Medium and Heavy Duty Truck Industry throughout the Upper Midwest. From the beginning of the truck purchase process, through the warranty repairs and on‑going vehicle maintenance, our team of dedicated and highly skilled professionals work diligently to keep our customers trucks on the road running smoothly.
Warranty Administrator Responsibilities
Close repair orders and process claims using manufacturers approved procedures.
Provide timely processing of all claims to ensure speedy resolution and payment.
Provide direction to technicians on repair order write‑ups to ensure required information is provided.
Inform service personnel of any manufacturer changes in warranty processing procedures requirements.
Track all outstanding claims and provide follow‑up as needed to ensure speedy payment.
Monitor and organize all warrantable failed parts in a controlled location. Ship parts to manufacturers as requested and disposed of non‑requested parts on a regular basis.
Reconcile warranty payments with ledger entries monthly.
Investigate all rejected claims and resubmit within manufacturer’s guidelines.
Maintain and retain all warranty documentation as per manufacturer’s guidelines.
Contact manufacturer’s representatives as needed to process claims and address customers concerns.
Prepare monthly warranty receivable reports.
Explain warranty coverage to new and existing customers to ensure understanding of covered and non‑covered components and procedures.
Other projects per manager request.
Warranty Administrator Qualifications
High School Diploma or Equivalent and two years of related work experience required.
Demonstrated organizational skills, attention to detail, and ability to work independently required.
Valid driver’s license required.
Technical knowledge in heavy‑duty machinery repair procedures.
Warranty Administrator Benefits
16 days PTO plus holidays available during first year of employment
Three different medical plans designed to fit your needs.
FSA/HSA plans to help with medical and childcare reimbursement.
Dental and Vision Insurance plans
Short and Long‑Term Disability
Supplemental Term Life Insurance and other co‑insurance options
401(k) with Match
Multiple Tuition Reimbursement programs and scholarship opportunities
Extensive in‑house training
Health and wellness benefits
Doctor on Demand mobile app
Verizon wireless employee discounts
CDL re‑imbursement program
Safety glasses and boot allowance programs
Multiple dealership locations to allow for relocation opportunities.
Endless advancement opportunities throughout the company
Allstate Peterbilt Group is an Equal Opportunity, Affimation Action, Minority, Female, Veteran, and Disability employer. The company is also a drug‑free workplace; candidates are required to pass a drug test before beginning employment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Allstate Peterbilt Group is dedicated to serving the Medium and Heavy Duty Truck Industry throughout the Upper Midwest. From the beginning of the truck purchase process, through the warranty repairs and on‑going vehicle maintenance, our team of dedicated and highly skilled professionals work diligently to keep our customers trucks on the road running smoothly.
Warranty Administrator Responsibilities
Close repair orders and process claims using manufacturers approved procedures.
Provide timely processing of all claims to ensure speedy resolution and payment.
Provide direction to technicians on repair order write‑ups to ensure required information is provided.
Inform service personnel of any manufacturer changes in warranty processing procedures requirements.
Track all outstanding claims and provide follow‑up as needed to ensure speedy payment.
Monitor and organize all warrantable failed parts in a controlled location. Ship parts to manufacturers as requested and disposed of non‑requested parts on a regular basis.
Reconcile warranty payments with ledger entries monthly.
Investigate all rejected claims and resubmit within manufacturer’s guidelines.
Maintain and retain all warranty documentation as per manufacturer’s guidelines.
Contact manufacturer’s representatives as needed to process claims and address customers concerns.
Prepare monthly warranty receivable reports.
Explain warranty coverage to new and existing customers to ensure understanding of covered and non‑covered components and procedures.
Other projects per manager request.
Warranty Administrator Qualifications
High School Diploma or Equivalent and two years of related work experience required.
Demonstrated organizational skills, attention to detail, and ability to work independently required.
Valid driver’s license required.
Technical knowledge in heavy‑duty machinery repair procedures.
Warranty Administrator Benefits
16 days PTO plus holidays available during first year of employment
Three different medical plans designed to fit your needs.
FSA/HSA plans to help with medical and childcare reimbursement.
Dental and Vision Insurance plans
Short and Long‑Term Disability
Supplemental Term Life Insurance and other co‑insurance options
401(k) with Match
Multiple Tuition Reimbursement programs and scholarship opportunities
Extensive in‑house training
Health and wellness benefits
Doctor on Demand mobile app
Verizon wireless employee discounts
CDL re‑imbursement program
Safety glasses and boot allowance programs
Multiple dealership locations to allow for relocation opportunities.
Endless advancement opportunities throughout the company
Allstate Peterbilt Group is an Equal Opportunity, Affimation Action, Minority, Female, Veteran, and Disability employer. The company is also a drug‑free workplace; candidates are required to pass a drug test before beginning employment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr