University Hospitals
Clinical Administrative Assistant Heart Transplant
University Hospitals, Cleveland, Ohio, us, 44101
Job Description - Clinical Administrative Assistant Heart Transplant (25000BSJ)
A Brief Overview Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.
What You Will Do
Maintains the patient record (in written and/or electronic format. Competency 7)
Facilitates communication and efficient unit/department operations. Competency 5, 6
Orders supplies. Competency 5
Demonstrates knowledge and use of available resources and communication tools. Competency 7
Maintains awareness and control of reception desk and surrounding area. Competency 5,6
Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2
Takes responsibility for self -development and supports a learning environment. Competency 3
Displays commitment to the mission of the hospital and its values. Competency 4
Additional Responsibilities
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education
High School Equivalent / GED (Required)
Work Experience
1+ years Of experience in a clinical setting with secretarial experience (Required) or
1+ years Experience in secretarial work (Required)
Knowledge, Skills, & Abilities
Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as exhibiting strong organizational skills and work ethic. (Required proficiency)
Ability to complete tasks with minimal supervision. (Required proficiency)
Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills (Required proficiency)
Proficient computer needs with the ability to grow and adapt to new technologies. (Required proficiency)
Physical Demands
Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely up to 20 lbs
Carrying Rarely up to 20 lbs
Pushing Rarely up to 20 lbs
Pulling Rarely up to 20 lbs
Climbing Rarely up to 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently
Travel Requirements
10%
Primary Location United States-Ohio-Cleveland
Work Locations 11100 Euclid Avenue, Cleveland 44106
Job Administrative Support
Organization Harrington_Heart_&_Vascular_Institute_UHC
#J-18808-Ljbffr
A Brief Overview Provides safe efficient age specific clinical, reception, communication and guest relations support using verbal, electronic, and written techniques to maintain the operations of the assigned area.
What You Will Do
Maintains the patient record (in written and/or electronic format. Competency 7)
Facilitates communication and efficient unit/department operations. Competency 5, 6
Orders supplies. Competency 5
Demonstrates knowledge and use of available resources and communication tools. Competency 7
Maintains awareness and control of reception desk and surrounding area. Competency 5,6
Initiates and maintains positive relationships and professional demeanor with patients, customers and coworkers. Competency 1 & 2
Takes responsibility for self -development and supports a learning environment. Competency 3
Displays commitment to the mission of the hospital and its values. Competency 4
Additional Responsibilities
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education
High School Equivalent / GED (Required)
Work Experience
1+ years Of experience in a clinical setting with secretarial experience (Required) or
1+ years Experience in secretarial work (Required)
Knowledge, Skills, & Abilities
Demonstrates strong interpersonal skills and excellent communication skills both written and verbal, as well as exhibiting strong organizational skills and work ethic. (Required proficiency)
Ability to complete tasks with minimal supervision. (Required proficiency)
Ability to de-escalate tense situations in a calm and constructive manner. Good oral and written communication skills (Required proficiency)
Proficient computer needs with the ability to grow and adapt to new technologies. (Required proficiency)
Physical Demands
Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely up to 20 lbs
Carrying Rarely up to 20 lbs
Pushing Rarely up to 20 lbs
Pulling Rarely up to 20 lbs
Climbing Rarely up to 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently
Travel Requirements
10%
Primary Location United States-Ohio-Cleveland
Work Locations 11100 Euclid Avenue, Cleveland 44106
Job Administrative Support
Organization Harrington_Heart_&_Vascular_Institute_UHC
#J-18808-Ljbffr