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Concord Hospitality Enterprises

On Site Guest Service Representative

Concord Hospitality Enterprises, Englewood, Colorado, us, 80151

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Description Common Oaks Lodging is seeking a dependable and service-oriented

on site person

to provide excellent guest service during any shift.

Live on property position.

You’ll handle front desk operations, monitor hotel activity, and ensure smooth night‑time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

Key Responsibilities

Available for emergency situations.

Handle phone system, reservations, and guest inquiries.

Perform check‑in and check‑out procedures.

Verify, balance, and review hotel room availability and transactions.

Maintain lobby appearance and assist with coffee station if needed.

Monitor hotel safety and emergency procedures during the night shift.

Qualifications

Previous hotel front desk or hospitality experience preferred.

Strong attention to detail and organizational skills.

Dependable, responsible, and able to work independently.

Professional and customer‑service oriented.

Benefits (Full-Time Associates Only)

Competitive wages

Medical, dental, and vision plans

Life insurance and short/long‑term disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord‑managed hotels

Training, development, and career advancement opportunities

Why Concord? Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality

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