Beiersdorf AG
Your Tasks
The Luxury Quality lead will provide OTC drug and cosmetic quality assurance and compliance support for the NA market and for global activities. Key responsibilities include implementing, executing, and improving, technical quality support for the business. This includes direct support for DC’s, co-packers, carriers, customers, consumers, internal operations, and 3PM/PC manufacturing support. The position is responsible for protecting brand integrity, supporting product availability, for Quality Management System (QMS) compliance, on-shelf assessments, and incident management.
Manage the quality management system with all necessary SOPs (create documents, release documents, regular review of documents), issue quality reports, ensure QMS is up to date with relevant regulations
Inform and support Responsible Person`s (EU, China etc)
Manage the complaint management system, handle deviations and OOS properly
Manage the recall system as well as traceability (end to end)
Implement a supplier qualification system for HQ and manage 3PMs as well as other relevant suppliers (e.g. packaging)
Lead quality process improvements and create relevant processes
Ensure internal audits, as well as internal and external trainings
Ensure Change management and change management system
Identify, manage, and elevate project milestones to achieve success within realistic timelines
Track, manage, own, and resolve all project conflicts to achieve high internal satisfaction for the period of the project and present during Project Meetings, regarding Quality topics
Manage supplier qualification including 3rd Party Manufacturers and packaging suppliers
Ensure that quality agreements are in place and cosmetic and OTC GMP requirements are met
Perform necessary audits (self or by a 3rd Party)
Steer suppliers, monitor them and ensure quality level. Supervise tasks/responsibility delegated to the 3PM`s & suppliers
Manage complaints and ensure proper investigation as well as corrective and preventive action plans
Guide and develop suppliers in quality topics
Release standard & color samples (masters) in alignment with R&D
Ensure compliance with OTC and Cosmetic regulations.
Ensure the availability of required Cosmetic and OTC reports (annual report, stability studies)
Ensure knowledge and related processes in organization
Implement Quality KPI monitoring and escalation via SOP
Customer and Consumer complaints tracking, reporting, CAPA,
Complaint root cause investigation and PPM trend reduction
Implement and manage local QMS manual & SOPs in all assigned CUs; support stakeholder needs
Trainings, implementation monitoring & internal audits; track development of global QMS
Ensure alignment of local processes and procedures to Beiersdorf and regulatory standards
Your Profile
7+ years of related experience, Expert knowledge of cGMP and overall FDA requirements and guidelines for OTC and Cosmetic products
University degree in technical discipline. Biology, Engineering, Microbiology, or Chemistry preferred.
Expert knowledge of Quality processes.
Outstanding analytical, problem-solving and decision-making skills.
Strategic thinking and tactical focus.
Team player, good communication and organizational skills
Strong oral and written communication skills; excellent and effective follow-up skills
Ability to lead, facilitate and influence decisions across cross functional teams.
Ability to process and present technical information
Continuous improvement mind-set
Resilient, able to keep composure in challenging and dynamic environment
We care for skin. We care for our people.
It all started with a pharmacist and a dream almost 140 years ago. Today, Beiersdorf is a global company with iconic brands — Coppertone, Aquaphor, Eucerin and NIVEA — focused on providing innovative, clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200 countries — making people feel comfortable in their own skin.
At Beiersdorf, we care beyond skin. We care for people — our employees, our customers, our consumers and our communities — and our planet. We know that diversity of thought, backgrounds, experience and perspective enriches our culture and supports innovation and ingenuity. We know that responsibly-sourced, sustainable products and packaging make for a more sustainable future. And we know that when your skin feels better, you feel better.
A welcoming workplace that offers personal and professional growth for all individuals.
At Beiersdorf, you’ll find:
A welcoming workplace that values diversity, inclusion and belonging where every team member feels valued, respected, and supported
Flexible teams that enjoy a challenge and the ability to make an impact
A dynamic community of life-long learners that values individual skills, and a growth mindset as well as hard skills and established expertise
A purpose-led company that prioritizes your personal and professional development with the right balance of structure and flexibility to grow
A culture that lives by its core values of care, trust, simplicity, and courage
Unique benefits that consider the whole person.
We understand that you have a life outside of work, and we support you with unique benefits including:
Generous and flexible PTO policy
Paid Parental Leave
Comprehensive Wellness and Benefits program
Cash Balance Plan (similar to a pension)
401k match
Established Employee Resource Groups/affinity groups help to grow important connections and belonging with other colleagues
Dynamic work model – hybrid (at least 3 days on-site)
Experience, skills and competencies that lend themselves to this role:
We know that experience comes in all forms. We are looking for individuals who bring new and diverse skills to the team.
Additional information ADDITIONAL INFORMATION:
At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants – regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.
Check us out on Comparably: https://www.comparably.com/companies/beiersdorf
Having trouble applying? Go to www.BeiersdorfUSA.com to search our careers page. Beiersdorf is an Equal Opportunity Employer.
#J-18808-Ljbffr
Manage the quality management system with all necessary SOPs (create documents, release documents, regular review of documents), issue quality reports, ensure QMS is up to date with relevant regulations
Inform and support Responsible Person`s (EU, China etc)
Manage the complaint management system, handle deviations and OOS properly
Manage the recall system as well as traceability (end to end)
Implement a supplier qualification system for HQ and manage 3PMs as well as other relevant suppliers (e.g. packaging)
Lead quality process improvements and create relevant processes
Ensure internal audits, as well as internal and external trainings
Ensure Change management and change management system
Identify, manage, and elevate project milestones to achieve success within realistic timelines
Track, manage, own, and resolve all project conflicts to achieve high internal satisfaction for the period of the project and present during Project Meetings, regarding Quality topics
Manage supplier qualification including 3rd Party Manufacturers and packaging suppliers
Ensure that quality agreements are in place and cosmetic and OTC GMP requirements are met
Perform necessary audits (self or by a 3rd Party)
Steer suppliers, monitor them and ensure quality level. Supervise tasks/responsibility delegated to the 3PM`s & suppliers
Manage complaints and ensure proper investigation as well as corrective and preventive action plans
Guide and develop suppliers in quality topics
Release standard & color samples (masters) in alignment with R&D
Ensure compliance with OTC and Cosmetic regulations.
Ensure the availability of required Cosmetic and OTC reports (annual report, stability studies)
Ensure knowledge and related processes in organization
Implement Quality KPI monitoring and escalation via SOP
Customer and Consumer complaints tracking, reporting, CAPA,
Complaint root cause investigation and PPM trend reduction
Implement and manage local QMS manual & SOPs in all assigned CUs; support stakeholder needs
Trainings, implementation monitoring & internal audits; track development of global QMS
Ensure alignment of local processes and procedures to Beiersdorf and regulatory standards
Your Profile
7+ years of related experience, Expert knowledge of cGMP and overall FDA requirements and guidelines for OTC and Cosmetic products
University degree in technical discipline. Biology, Engineering, Microbiology, or Chemistry preferred.
Expert knowledge of Quality processes.
Outstanding analytical, problem-solving and decision-making skills.
Strategic thinking and tactical focus.
Team player, good communication and organizational skills
Strong oral and written communication skills; excellent and effective follow-up skills
Ability to lead, facilitate and influence decisions across cross functional teams.
Ability to process and present technical information
Continuous improvement mind-set
Resilient, able to keep composure in challenging and dynamic environment
We care for skin. We care for our people.
It all started with a pharmacist and a dream almost 140 years ago. Today, Beiersdorf is a global company with iconic brands — Coppertone, Aquaphor, Eucerin and NIVEA — focused on providing innovative, clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200 countries — making people feel comfortable in their own skin.
At Beiersdorf, we care beyond skin. We care for people — our employees, our customers, our consumers and our communities — and our planet. We know that diversity of thought, backgrounds, experience and perspective enriches our culture and supports innovation and ingenuity. We know that responsibly-sourced, sustainable products and packaging make for a more sustainable future. And we know that when your skin feels better, you feel better.
A welcoming workplace that offers personal and professional growth for all individuals.
At Beiersdorf, you’ll find:
A welcoming workplace that values diversity, inclusion and belonging where every team member feels valued, respected, and supported
Flexible teams that enjoy a challenge and the ability to make an impact
A dynamic community of life-long learners that values individual skills, and a growth mindset as well as hard skills and established expertise
A purpose-led company that prioritizes your personal and professional development with the right balance of structure and flexibility to grow
A culture that lives by its core values of care, trust, simplicity, and courage
Unique benefits that consider the whole person.
We understand that you have a life outside of work, and we support you with unique benefits including:
Generous and flexible PTO policy
Paid Parental Leave
Comprehensive Wellness and Benefits program
Cash Balance Plan (similar to a pension)
401k match
Established Employee Resource Groups/affinity groups help to grow important connections and belonging with other colleagues
Dynamic work model – hybrid (at least 3 days on-site)
Experience, skills and competencies that lend themselves to this role:
We know that experience comes in all forms. We are looking for individuals who bring new and diverse skills to the team.
Additional information ADDITIONAL INFORMATION:
At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants – regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.
Check us out on Comparably: https://www.comparably.com/companies/beiersdorf
Having trouble applying? Go to www.BeiersdorfUSA.com to search our careers page. Beiersdorf is an Equal Opportunity Employer.
#J-18808-Ljbffr