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Hispanic Alliance for Career Enhancement

Assistant Director of Operations

Hispanic Alliance for Career Enhancement, New York, New York, us, 10261

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Summary Assistant Director of Operations

Hyatt Centric Times Square New York

At

Hyatt , we believe in the power of belonging‑of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. When you join Hyatt, you join a team that's making travel more

human, connected, and sustainable . Here, everyone's role matters. Your individuality is celebrated. And hospitality isn't just a job—it’s a career for people who care.

Welcome to Hyatt Centric Times Square New York

Your home base in the heart of the Big Apple. Hyatt Centric Times Square New York offers modern guest rooms and suites with distinctly local style, breathtaking city views, and vibrant social spaces—including our rooftop bar. Surrounded by endless energy, culture, and opportunity, this is where inspired hospitality meets iconic location.

The Role: Lead. Inspire. Elevate the Experience. The

Assistant Director of Operations

plays a key leadership role in overseeing the

Rooms

and

Food & BeverageThe

Assistant Director of Operations

plays a key leadership role in overseeing the

Rooms

and

Food & Beverage

divisions, reporting directly to the Director of Operations. This role is ideal for a dynamic hospitality leader who thrives in a fast‑paced environment and is passionate about developing teams, elevating guest experiences, and driving operational excellence.

You will be hands‑on, visible, and impactful—coaching leaders, running operational shifts as needed, and helping bring Hyatt's purpose to life every day. You'll ensure brand standards are met, colleague engagement is strong, guest needs are anticipated, and revenue opportunities are maximized.

What You’ll Do

Support oversight of

Rooms and Food & Beverage operations

to ensure seamless daily execution undercover; and think about the quality of the following list items. Wait, we need to maintain them. The original list should appear exactly:

Support oversight of

Rooms and Food & Beverage operations

to ensure seamless daily execution

Train, coach, and inspire leaders and colleagues to perform at their best

Execute Hyatt initiatives, programs, and policies while maintaining brand standards

Run operational shifts as needed and provide leadership presence during peak times

Monitor guest feedback, trends, and survey results to continuously improve service

Partner with leadership to drive financial performance, engagement, and guest satisfaction

Oversee purchasing, inventory, and operational controls within assigned areas

Compensation Salary range:

$91,200 - $114,000 (Actual pay will be commensurate with experience.)

Why You’ll Love Working With Us

Free room nights, plus

Friends & Family

discounted rates

Medical, prescription, dental, and vision insurance after 30 days (full‑time)

401(k) with company match

Paid vacation, sick time, personal days, and new child leave

Paid family bonding time and adoption assistance

Free meals in our employee cafeteria

Discounts with top brands like

Apple, AT&T, T‑Mobile, Headspace , and more

Tuition reimbursement

Employee Stock Purchase Plan

문자

Strong opportunities for

career growth

within Hyatt

Our Values Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt associates work in an environment that demands exceptional performance—and delivers exceptional rewards. If you're ready to take the next step in your hospitality leadership career,

we're ready for you .

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

4+ years

of progressive hotel leadership experience in

Rooms and/or Food & Beverage

Strong operational knowledge with attention to detail and service excellence

Proven leadership skills with a high‑energy, entrepreneurial mindset

Experience leading artificialistically in a

high‑volume

Excellent communication, organizational, and time management skills

Ability to motivate teams and achieve financial, engagement, and service goals

Comfortable working

weekends and holidays

Proficiency in

Microsoft Word and Excel

Experience with hotel systems such as

Opera, Reserve, HotSOS, Kronos , or similar preferred

Familiarity with guest survey tracking and service trend analysis

Union Experience and NYC experience preferred

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