City of Lincoln
Association Collections Specialist - Gateway Region YMCA
City of Lincoln, Saint Louis, Missouri, United States, 63146
Association Collections Specialist - Gateway Region YMCA (Finance)
The Gateway Region YMCA is one of the leading nonprofit charitable organizations in the St. Louis metropolitan region, with a focus on nurturing the potential of every child and teen，而且提升健康与福利，并支持并服务我们的邻居。超过170年来，Y的使命一直是通过旨在为所有人建立健康精神、头脑和身体的计划{},把基督教原则付诸实践。我们通过成为社区中心，通过在圣路易斯市、有七个密苏里州县和六个伊利诺伊州县、YMCA Trout Lodge和YMCA Camp Lakewood、YMCA社区发展分部以及我们的华盛顿大学校园Y分部等25个传统分支每年为超过260,000名个人服务来实现这一目标。我们渴望成为一个通过为所有人促进归属感来推广安全的地方。我们是一家正在 التأثير成长且激动人心的组织，在这里您可以繁荣昌盛，我们非常愿意邀请您加入我们！
Manage Accounts Receivable by recording and resolving payments, reconciling balances, monitoring monthly financial reports, and disseminating information to operating locations for follow up as needed.
Provide routine communications advising association, district and branch management on the accounts receivable status and write‑off potentials.
Daily communications with Y team members and customers regarding outstanding balances.
Perform periodic audits and monitor all financial and billing records to maximize monthly revenue and minimize bad debt. Manage member accounts receivable by monitoring past‑due balances, contacting members via phone, email, or mail, and establishing vissa arrangements in accordance with YMCA policies. Maintain accurate financial records by documenting collection activities, updating member accounts, and ensuring compliance with organizational procedures and confidentiality standards.
Provide member‑focused customer service by resolving billing inquiries, explaining charges, and working collaboratively with internal departments to support member retention while collecting outstanding balances.
Serve as an expert user of the revenue tracking system providing support and data analysis for designated department leads and various team mem←®ers across the association.
Ensure compliance and consistency in Standard Operating Procedures.
Respond to all customer and community inquiries and complaints in a timely manner.
Participate in appropriate team meetings.
Maintain a positive and professional attitude and appearance with a Servant Leadership attitude.
Other duties as needed to support the Association.
The YMCA Welcomes a Diverse Workforce
Equal Opportunity Employer M/F/D/V
The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
#J-18808-Ljbffr
Manage Accounts Receivable by recording and resolving payments, reconciling balances, monitoring monthly financial reports, and disseminating information to operating locations for follow up as needed.
Provide routine communications advising association, district and branch management on the accounts receivable status and write‑off potentials.
Daily communications with Y team members and customers regarding outstanding balances.
Perform periodic audits and monitor all financial and billing records to maximize monthly revenue and minimize bad debt. Manage member accounts receivable by monitoring past‑due balances, contacting members via phone, email, or mail, and establishing vissa arrangements in accordance with YMCA policies. Maintain accurate financial records by documenting collection activities, updating member accounts, and ensuring compliance with organizational procedures and confidentiality standards.
Provide member‑focused customer service by resolving billing inquiries, explaining charges, and working collaboratively with internal departments to support member retention while collecting outstanding balances.
Serve as an expert user of the revenue tracking system providing support and data analysis for designated department leads and various team mem←®ers across the association.
Ensure compliance and consistency in Standard Operating Procedures.
Respond to all customer and community inquiries and complaints in a timely manner.
Participate in appropriate team meetings.
Maintain a positive and professional attitude and appearance with a Servant Leadership attitude.
Other duties as needed to support the Association.
The YMCA Welcomes a Diverse Workforce
Equal Opportunity Employer M/F/D/V
The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
#J-18808-Ljbffr