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Trillium Staffing

Collections Representative

Trillium Staffing, Grand Blanc, Michigan, United States, 48480

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What You’ll Do

Proactively contact members with delinquent or negative accounts to understand their situation and identify solutions

Negotiate payments, repayment plans, extensions, refinances, or consolidations in the best interest of both the member and the organization

Locate members when contact information has changed to maintain communication

Counsel members experiencing financial hardship with professionalism and empathy

Monitor risk and delinquency reports and escape high-risk or questionable accounts as needed

Recommend risk-mitigation actions such as securing loans or adjusting account services

Obtain proof of insurance when CPI has been added

Promote and cross-sell products and services when appropriate

Maintain confidentiality, strong internal controls, and compliance with all policies, including BSA and OFAC requirements

Represent the organization professionally at all times and support team initiatives

Occasionally travel to other locations, training, or organizational functions

Why Join Us You’ll be part of a collaborative, service-driven environment where your work directly impacts financial stability and member success, with opportunities for growth and professional development.

Schedule Schedule is 1st shift - full-time. Pay - $22.00 per hour. Apply now!

What We’re Looking For

High school diploma or equivalent

Consumer loan collections experience preferred

Strong communication, negotiation, and problem-solving skills

Comfort with basic financial calculations (percentages, interest, ratios)

Equal Opportunity Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.

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