Absa Bank
### **Empowering Africa’s tomorrow, together…one story at a time.**With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.: **Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.****Job Summary**To become the go-to-person for Customer Onboarding Activities:
• Execute the bank’s strategy in respect of Customer Onboarding
• Prepares the KYC pack and ensures compliance with the Bank’s minimum requirements for customer on boarding
• To be the contact person for the customer in respect of KYC and customer onboarding requirements**Job Description**Account Opening & KYC Compliance:* Supports the business in the end-to-end processing of account opening.* Becomes the named contact point for the customer for all queries and services relating to on boarding and account opening.* Accompanies the Relationship Manager to the customer to understand business requirements and assist in the development of a tailored solution.* Develops and maintain relationships during the on boarding period with key contacts within the client's business e.g. Company Secretary, MD, FD etc.* Receives the account application forms, documents and information required to build the customer KYC file.* Identifies all potential issues and escalate appropriately to avoid delays in the process.* Reviews the files and ensure completeness of Customer Due Diligence and compliance with all KYC/Compliance policies/standards and procedures prior to sending to the KYC On Boarding Manager for review and sign off.* Reviews any adverse information and escalate adverse media to the Relationship Manager for appropriate review, discounting and sign off.* Reviews all requests for on boarding new customers, opening additional accounts for existing customers, changing bank mandate and related parties.* Proactively spot KYC issues in respect of any request/transaction.* Ensure that client expectations are set against the defined Service Level Agreements (SLAs) and that these SLAs are managed and met at all times.* Complies with all policies and procedures required by the bank.Risk Management* Maintains records of all Reputational Risk Forms / PEP Forms / High Risk approvals obtained.* Diarize any regular monitoring, as required and initiates the review where necessary.* Supports the Relationship team in the on-going monitoring of the accounts, by providing guidance in respect of business and transaction structures.* Escalate any irregular / non-compliant files to senior management, including Compliance.* Supports the relevant stakeholders to comply with any regulatory or internal reviews.* Supports the team to satisfactorily close all findings related to assurance work by SLOD or TLOD, as well as external reviews.Preferred Education:* Degree with minimum 2 years or equivalent of 5 years of bank related experience.Technical Competencies:* Good knowledge of KYC and CDD regulations and principles, both from a Bank of Mauritius perspective as well as from a Group perspective.Behavioural Competencies:* Able to understand customers’ business and the fundamentals of a business structure.* Able to work under pressure, prioritize tasks and meet deadlines in time-critical environments.* Good team player and able to work closely with team members as one team to deliver excellent performance.* Good communication skills and the ability to explain complex models/ concepts in simple terms* Adapting and responding to change.**Education**Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required) #J-18808-Ljbffr
• Execute the bank’s strategy in respect of Customer Onboarding
• Prepares the KYC pack and ensures compliance with the Bank’s minimum requirements for customer on boarding
• To be the contact person for the customer in respect of KYC and customer onboarding requirements**Job Description**Account Opening & KYC Compliance:* Supports the business in the end-to-end processing of account opening.* Becomes the named contact point for the customer for all queries and services relating to on boarding and account opening.* Accompanies the Relationship Manager to the customer to understand business requirements and assist in the development of a tailored solution.* Develops and maintain relationships during the on boarding period with key contacts within the client's business e.g. Company Secretary, MD, FD etc.* Receives the account application forms, documents and information required to build the customer KYC file.* Identifies all potential issues and escalate appropriately to avoid delays in the process.* Reviews the files and ensure completeness of Customer Due Diligence and compliance with all KYC/Compliance policies/standards and procedures prior to sending to the KYC On Boarding Manager for review and sign off.* Reviews any adverse information and escalate adverse media to the Relationship Manager for appropriate review, discounting and sign off.* Reviews all requests for on boarding new customers, opening additional accounts for existing customers, changing bank mandate and related parties.* Proactively spot KYC issues in respect of any request/transaction.* Ensure that client expectations are set against the defined Service Level Agreements (SLAs) and that these SLAs are managed and met at all times.* Complies with all policies and procedures required by the bank.Risk Management* Maintains records of all Reputational Risk Forms / PEP Forms / High Risk approvals obtained.* Diarize any regular monitoring, as required and initiates the review where necessary.* Supports the Relationship team in the on-going monitoring of the accounts, by providing guidance in respect of business and transaction structures.* Escalate any irregular / non-compliant files to senior management, including Compliance.* Supports the relevant stakeholders to comply with any regulatory or internal reviews.* Supports the team to satisfactorily close all findings related to assurance work by SLOD or TLOD, as well as external reviews.Preferred Education:* Degree with minimum 2 years or equivalent of 5 years of bank related experience.Technical Competencies:* Good knowledge of KYC and CDD regulations and principles, both from a Bank of Mauritius perspective as well as from a Group perspective.Behavioural Competencies:* Able to understand customers’ business and the fundamentals of a business structure.* Able to work under pressure, prioritize tasks and meet deadlines in time-critical environments.* Good team player and able to work closely with team members as one team to deliver excellent performance.* Good communication skills and the ability to explain complex models/ concepts in simple terms* Adapting and responding to change.**Education**Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required) #J-18808-Ljbffr