Data Center Operations Manager, Amazon Dedicated Cloud Job at Amazon in Warrento

Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest cloud system infrastructures? If so, we are currently expanding our infrastructure management team inside of our cleared regions and are looking for proven technology managers with experience in people management, strong technical understanding, and the drive to take AWS Data Center Operations to the next level. The DCO Cluster Manager is the senior leadership role for our compute operations teams within an AWS region that operates 24/7. You will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for their department. You lead the team that is installing, maintaining, and decommissioning network and server equipment in a safe, secure, and cost-effective manner across the region. The DCO Cluster Manager must manage across each function but also have the ability to dive deep into any given function as needed. The DCO Cluster Manager must be physically collocated near the region they are responsible for and able to respond to any high-severity event and be on site within an hour. The successful candidate will be a highly driven, self-managed individual who demonstrates initiative, proactively seeks solutions to problems. They will have a strong track record of developing talent and managing the performance of their direct reports and organization; including being able to support a high cadence of developing people into new roles outside of the organization. In addition to strong knowledge in Data Centers and a broad technical understanding of how networks and cloud architecture works the candidate will create documentation, drive continuous improvement, participate in Inclusion and Diversity initiatives, and fix complex problems with simple solutions across multiple AWS regions. While not required, an understanding of Critical Electrical & HVAC systems will enhance a candidate's ability to be successful. This position requires that the candidate selected be a US citizen and currently possess and maintain an active TS/SCI security clearance with polygraph. As a Data Center Operations Cluster Manager (DCO CM) with Amazon Web Services, you will support the National Mission in a challenging but rewarding environment. Hiring, managing, and developing the operations management team including DCO site managers, Decom managers, DCO technicians, and Decom technicians. - Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across a 24/7 shift schedule. - Prioritize projects assigned to DCO teams and sites. - Coordinate change management resources. - Guide, train and educate data staff on the best practices related to all service owner issues. - Manage front line managers. This includes mentoring, training, and developing career progression for both direct reports and members of the organization. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner) - 5+ years experience in a Data Center environment - Current, active US Government Security Clearance of TS/SCI with Polygraph Bachelors Degree - Linux/UNIX certification and/or administration experience. - Network certification - CCENT/CCNA - Network and hardware architectures knowledge and troubleshooting experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.