Service Receptionist Job at Dave Wright Auto in Hiawatha

Join to apply for the Service Receptionist role at Dave Wright Auto NO DEGREE NECESSARY! AWARDED BEST DEALERSHIP TO WORK FOR 12 TIMES! Answer service calls and schedule appointments Provide administrative support to our service department Prepare, review, and process warranty claims Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following-up on each claim Coordinate with vendors and manufacturers to ensure prompt receipt of replacement parts Communicate with customers and service technicians to define the scope of a warranty claim resolution and to set expectations Follow up with each claim to ensure service delivery to the customer and compensation for the dealership Stay up to date with all factory recalls, announcements, and procedures Automatic 3% company contribution to 401k Health, life, dental, and vision insurance plans Fun and casual work place Exciting company Christmas party Great and committed supporting staff Appreciation for a job well done At least two years of experience in a similar position and knowledge of automotive parts and service preferred Can work in a fast-paced and challenging environment handling multiple projects Must have excellent administrative, organizational, and communication skills Valid Driver’s License Must be willing to submit a background check prior to employment Apply to our Service Receptionist position today! Please check your email after submitting an application. Seniority level Entry level Employment type Full-time Job function Administrative Industries Motor Vehicle Manufacturing #J-18808-Ljbffr