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Hcpoftexas

Clinical Scheduler

Hcpoftexas, Dallas, Texas, United States, 75215

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The Clinical Scheduleris responsible forthe Skilled Nursing, (Registered Nurse and Licensed Vocational Nurse) patient scheduling for HCP of Texas.

Duties and Responsibilities:

To schedule patients for Start of Care (SOC) as they are set to “Admit” in the system.

To discharge care plans as patients discharge from Home Health.

To communicate and coordinate with the nurses to make scheduling changes as needed to accommodate patients.

To key in the frequency intoKinnserWellskyas the nurses communicate them by email.

To communicate with the RN’s when a ROC is needed and follow up fortimelycompletion.

To communicate with the RN’s when a supervisory visit isrequired.

To be responsible to ensure that every nurse is meeting productivity and be able to explain variances in productivity in bi-monthlyutilizationmeetings with upper management.

Tomaintain the weekend report and assign the proper on-call nurse for each assigned territory.

Tomaintain the territory map andmake corrections/adjustmentsas needed.

To schedule the Home Health Aides as requests are made for them by the RN Case Managers.

To schedule the Social Worker as requests are made for them.

To report scheduling issues and concerns.

To provide excellent customer service to the clinician staff, internal team, sales team and the patients and families that we serve.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Job Skills and Education:

A basic knowledge inhealthcaresetting is a plus.

Excellent customer service skillsa must.

Home Health and Scheduling experience a plus.

Must be organized, assertive, customer service driven, computersavvy.

Education: High School Diploma.

This a Full time M-F 8am to 5pm onsite position in Dallas

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