Low Income Housing Institute
Shelter Monitor
Lakefront Community House
600 N 130th St, Seattle, WA 98133
Shift One, FT 40 hrs, Monday - Friday, 8am to 4pm
This position monitors activities at the Shelters and maintains a safe environment for all Program Participants. This position also provides emergency coverage as needed and works closely with other Shelter Monitors, and the Shelter Operations Manager.
Responsibilities:
* Assist clients/participants in completing intake and exit paperwork.
* Monitor individuals entering and exiting the shelter and enforce guest policy.
* Maintain logs and complete incident reports.
* Handle donations.
* On-site presence in the shelter, provide assistance to the program participants.
* Monitor activities, safety, security and cleanliness in the shelter.
* Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter.
* Prepare vacant units including light maintenance and cleaning and painting.
* Cleanup any biohazards with appropriate Personal Protective Equipment (PPE).
* Respond to program participants' concerns and questions.
* Provide info and feedback to Shelter Operations Manager on on-going operations and the welfare of program participants.
* Respond to emergencies, perform grounds checks.
* Call 911 in case of emergencies such as fire or injuries.
* Alert LIHI staff and management of incidents, safety concerns and other related issues.
* Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues).
* Foster a clean and safe environment.
* Engage with assigned training and comply with training deadlines.
* Utilize PPE Equipment and follow PPE protocols.
* Other duties as assigned.
Minimum Qualifications:
* Ability to work with minimal supervision.
* Ability to work with people with sensitivity to cultural, race, gender, mental health and class issues
* Problem solving and conflict resolution skills.
* Basic computer skills
* Able to read, write and communicate in English.
Preferred Qualification:
* Experience providing services to low-income and/or people experiencing homelessness.
* One year maintenance, customer service and/or direct service.
Other Requirements:
* Must have access to reliable transportation.
* Must pass criminal background checks and drug screening test.
Shift One, FT 40 hrs, Monday - Friday, 8am to 4pm
Shift One, FT 40 hrs, Monday - Friday, 8am to 4pm
Lakefront Community House
600 N 130th St, Seattle, WA 98133
Shift One, FT 40 hrs, Monday - Friday, 8am to 4pm
This position monitors activities at the Shelters and maintains a safe environment for all Program Participants. This position also provides emergency coverage as needed and works closely with other Shelter Monitors, and the Shelter Operations Manager.
Responsibilities:
* Assist clients/participants in completing intake and exit paperwork.
* Monitor individuals entering and exiting the shelter and enforce guest policy.
* Maintain logs and complete incident reports.
* Handle donations.
* On-site presence in the shelter, provide assistance to the program participants.
* Monitor activities, safety, security and cleanliness in the shelter.
* Perform light-maintenance and janitorial of common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the shelter.
* Prepare vacant units including light maintenance and cleaning and painting.
* Cleanup any biohazards with appropriate Personal Protective Equipment (PPE).
* Respond to program participants' concerns and questions.
* Provide info and feedback to Shelter Operations Manager on on-going operations and the welfare of program participants.
* Respond to emergencies, perform grounds checks.
* Call 911 in case of emergencies such as fire or injuries.
* Alert LIHI staff and management of incidents, safety concerns and other related issues.
* Responsible for detailed reporting and documenting all incidents and maintenance needs and operational issues in writing through the assigned platform/system, in a timely fashion (within 24 or 48 hours for non-emergent issues).
* Foster a clean and safe environment.
* Engage with assigned training and comply with training deadlines.
* Utilize PPE Equipment and follow PPE protocols.
* Other duties as assigned.
Minimum Qualifications:
* Ability to work with minimal supervision.
* Ability to work with people with sensitivity to cultural, race, gender, mental health and class issues
* Problem solving and conflict resolution skills.
* Basic computer skills
* Able to read, write and communicate in English.
Preferred Qualification:
* Experience providing services to low-income and/or people experiencing homelessness.
* One year maintenance, customer service and/or direct service.
Other Requirements:
* Must have access to reliable transportation.
* Must pass criminal background checks and drug screening test.
Shift One, FT 40 hrs, Monday - Friday, 8am to 4pm
Shift One, FT 40 hrs, Monday - Friday, 8am to 4pm