Nexus Staff
Executive Secretaries and Administrative Assistants
Nexus Staff, New York, New York, United States, 10007
Job Title: Administrative Assistant
Employment Type: Contract
Work Hours: 40 hrs./week
Work site: 100% Onsite
Location: 90 Church Street, New York, NY 10007
Job Duration: 2 Years
Closing: 09/23/2025.
#CB
Duties Description
The New York State Department of Health, Office of Aging and Long Term Care, Division of Home and Community Based Services Metropolitan Area Regional Office is seeking to fill one (1) administrative assistant position which support the Home Care Program.
Candidates should be highly-motivated individuals and able to work in a fast paced, high volume office environment.
Duties Description:
Provide a high-level of support to the operational unit of the program and facilitate the processing of State and Federal mandated surveillance activities including complaint intake.
1) Phone - Primary phone contact. Respond to standard inquiries, triages and refers to respective units for response. Perform initial complaint intake from patient, caregivers, family and consumers, including entering essential information and allegations into ACTS.
2) Prepare outgoing correspondence utilizing Program specific templates and software (ACO and ACTS) for surveillance, complaints, Home Health Aide Training Program and miscellaneous activities.
3) Photocopy a various of documents, for FOIL (Freedom of Information Law) requests, Inter-and intra-agency requests, internal needs and public distribution.
4) Mail - process incoming and outgoing mail. Maintain incoming and outgoing mail logs.
5) Maintain photocopy and printer machines thru preventive and ongoing maintenance. Troubleshoot office computer repairs as needed.
Minimum qualifications:
* Working knowledge of Microsoft Office, specifically Outlook, Word and Excel;
* Ability to work in a team and handle multiple, shifting priorities; good organizational skills; and familiarity with office equipment.
Preferred qualifications:
* Familiarity and knowledge of home care surveillance and complaint procedures, including experience with initial complaint intake and experience in responding to customer inquiries regarding home care.
* Familiarity and knowledge of the ASPEN, ACTS and ACO systems; and familiarity with responding to Freedom of Information Law requests.
* Prior experience working in the New York State Department of Health, Office of Aging and Long-Term Care, Division of Home and Community Based Services is preferred.
Misc. Information:
* Work hours are Monday to Friday from 9:00AM - 5:00PM with a half-hour unpaid lunch period netting 7.5 paid hours per day.
* Free parking is available at this office site, and on-street parking may also be available, as well as public and private pay lots.
* The office is also served by public transportation.
* Interviews will be conducted in person or online based on the availability.
* Training will be provided.
The Nexus Staff Difference:
* Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
* We offer weekly payments via ACH (Automated Clearing House).
* Serving as Prime Vendors to New York State and New York City for over 10 years.
Employment Type: Contract
Work Hours: 40 hrs./week
Work site: 100% Onsite
Location: 90 Church Street, New York, NY 10007
Job Duration: 2 Years
Closing: 09/23/2025.
#CB
Duties Description
The New York State Department of Health, Office of Aging and Long Term Care, Division of Home and Community Based Services Metropolitan Area Regional Office is seeking to fill one (1) administrative assistant position which support the Home Care Program.
Candidates should be highly-motivated individuals and able to work in a fast paced, high volume office environment.
Duties Description:
Provide a high-level of support to the operational unit of the program and facilitate the processing of State and Federal mandated surveillance activities including complaint intake.
1) Phone - Primary phone contact. Respond to standard inquiries, triages and refers to respective units for response. Perform initial complaint intake from patient, caregivers, family and consumers, including entering essential information and allegations into ACTS.
2) Prepare outgoing correspondence utilizing Program specific templates and software (ACO and ACTS) for surveillance, complaints, Home Health Aide Training Program and miscellaneous activities.
3) Photocopy a various of documents, for FOIL (Freedom of Information Law) requests, Inter-and intra-agency requests, internal needs and public distribution.
4) Mail - process incoming and outgoing mail. Maintain incoming and outgoing mail logs.
5) Maintain photocopy and printer machines thru preventive and ongoing maintenance. Troubleshoot office computer repairs as needed.
Minimum qualifications:
* Working knowledge of Microsoft Office, specifically Outlook, Word and Excel;
* Ability to work in a team and handle multiple, shifting priorities; good organizational skills; and familiarity with office equipment.
Preferred qualifications:
* Familiarity and knowledge of home care surveillance and complaint procedures, including experience with initial complaint intake and experience in responding to customer inquiries regarding home care.
* Familiarity and knowledge of the ASPEN, ACTS and ACO systems; and familiarity with responding to Freedom of Information Law requests.
* Prior experience working in the New York State Department of Health, Office of Aging and Long-Term Care, Division of Home and Community Based Services is preferred.
Misc. Information:
* Work hours are Monday to Friday from 9:00AM - 5:00PM with a half-hour unpaid lunch period netting 7.5 paid hours per day.
* Free parking is available at this office site, and on-street parking may also be available, as well as public and private pay lots.
* The office is also served by public transportation.
* Interviews will be conducted in person or online based on the availability.
* Training will be provided.
The Nexus Staff Difference:
* Our outstanding healthcare coverage, including dental and vision, begins in just 30 days after you join us.
* We offer weekly payments via ACH (Automated Clearing House).
* Serving as Prime Vendors to New York State and New York City for over 10 years.