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Davidson Hospitality Group

Front Desk Agent

Davidson Hospitality Group, San Diego, California, United States, 92103

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Property Description

Paradise Point Resort and Spa is a picturesque, waterfront resort nestled on a private island in San Diego, California, offering a serene and idyllic work environment. As a job applicant, joining the team at Paradise Point Resort and Spa means being part of a premier luxury resort known for its stunning views, lush gardens, and world-class amenities. The resort boasts a range of exciting employment opportunities, from front-of-house positions to behind-the-scenes roles, providing a diverse and rewarding career path. With its focus on delivering exceptional guest service, Paradise Point Resort and Spa offers employees the chance to hone their hospitality skills while working in a breathtaking location. The resort is committed to fostering a positive and inclusive work culture, providing opportunities for growth and development, and creating a welcoming and supportive team environment. Joining the team at Paradise Point Resort and Spa presents a unique opportunity to be part of a prestigious resort that epitomizes relaxation, luxury, and unparalleled guest experiences.

Overview

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.

Summary:

* Provide exceptional customer service, creating a positive first impression for guests

* Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency

* Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy

* Assist guests with recommendations and information about local attractions, dining options, and hotel amenities

* Collaborate with other departments to ensure seamless guest experiences

* Maintain a clean and organized front desk area

* Handle cash and credit card transactions accurately

* Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!

Qualifications

* Previous experience in a customer service role, preferably in a hotel or hospitality environment

* Excellent communication and interpersonal skills

* Previous cash handling experience required

* Strong problem-solving abilities and the ability to remain calm under pressure

* Proficiency in computer systems and knowledge of hotel property management software

* Outstanding organizational and multitasking skills

* Availability to work flexible schedules, including evenings, weekends, and holidays

* High School diploma or equivalent

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

* Multiple Tiers of Medical Coverage

* Dental & Vision Coverage

* 24/7 Teledoc service

* Free Maintenance Medications

* Pet Insurance

* Hotel Discounts

* Tuition Reimbursement

* Paid Time Off (vacation, sick, bereavement, and Holidays).

* 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $25.41 - USD $26.75 /Hr.