SuperDial
SuperDial is building AI-powered automation for healthcare revenue cycle teams. We're looking for an RCM Solutions Lead to serve as our in-house revenue cycle expert, partnering closely with Product, Sales, and GTM to ensure our messaging, workflows, and customer conversations accurately reflect real-world RCM operations.
This role translates revenue cycle expertise into product insights, sales enablement, and customer-facing solutions.
About the Role
Revenue Cycle Expertise & Solutions Design
* Act as SuperDial's internal point of contact for revenue cycle workflows across front-end, mid-cycle, and back-end functions
* Translate complex RCM processes into clear product positioning and solution narratives
* Partner with Product and Product Ops to inform workflows, use cases, and roadmap inputs
Sales & GTM Support
* Join sales calls as a subject matter expert to support discovery, solutioning, and buyer education
* Help prospects understand how SuperDial fits into their existing revenue cycle operations
* Support objection handling by grounding conversations in real-world RCM experience
Messaging & Script Development
* Refine call scripts, talk tracks, and demo narratives to ensure accuracy and relevance for RCM buyers
* Pressure-test sales messaging against operational realities
* Contribute to enablement materials for Sales, CS, and Implementation teams
Cross-functional Collaboration
* Partner closely with Product Operations to align customer needs, product capabilities, and GTM execution
* Share structured insights from sales conversations to inform product and go-to-market decisions
* Support internal teams with revenue cycle context as needed
About You:
* Experience working in healthcare revenue cycle management or related healthcare operations
* Strong understanding of end-to-end RCM workflows including eligibility, coding, billing, AR, denials, and collections
* Ability to explain operational concepts clearly to both technical and non-technical audiences
* Comfort participating in customer and prospect conversations
* Collaborative, low-ego working style
Nice to have
* Experience in healthcare SaaS, automation, or technology-enabled services
* Experience supporting sales, product, or customer-facing teams
* Exposure to workflow design, process improvement, or transformation initiatives
Compensation
For candidates based in New York City, the base salary range is $140,000 to $175,000, depending on experience and scope. This role is also eligible for equity and benefits as part of SuperDial's overall compensation package.
What success looks like
* Sales conversations are clearer and more grounded in real RCM workflows
* Messaging and scripts accurately reflect buyer pain points and operational realities
* Product and GTM teams benefit from consistent, practical revenue cycle insight
* Prospects view SuperDial as credible and thoughtful in revenue cycle discussions
This role translates revenue cycle expertise into product insights, sales enablement, and customer-facing solutions.
About the Role
Revenue Cycle Expertise & Solutions Design
* Act as SuperDial's internal point of contact for revenue cycle workflows across front-end, mid-cycle, and back-end functions
* Translate complex RCM processes into clear product positioning and solution narratives
* Partner with Product and Product Ops to inform workflows, use cases, and roadmap inputs
Sales & GTM Support
* Join sales calls as a subject matter expert to support discovery, solutioning, and buyer education
* Help prospects understand how SuperDial fits into their existing revenue cycle operations
* Support objection handling by grounding conversations in real-world RCM experience
Messaging & Script Development
* Refine call scripts, talk tracks, and demo narratives to ensure accuracy and relevance for RCM buyers
* Pressure-test sales messaging against operational realities
* Contribute to enablement materials for Sales, CS, and Implementation teams
Cross-functional Collaboration
* Partner closely with Product Operations to align customer needs, product capabilities, and GTM execution
* Share structured insights from sales conversations to inform product and go-to-market decisions
* Support internal teams with revenue cycle context as needed
About You:
* Experience working in healthcare revenue cycle management or related healthcare operations
* Strong understanding of end-to-end RCM workflows including eligibility, coding, billing, AR, denials, and collections
* Ability to explain operational concepts clearly to both technical and non-technical audiences
* Comfort participating in customer and prospect conversations
* Collaborative, low-ego working style
Nice to have
* Experience in healthcare SaaS, automation, or technology-enabled services
* Experience supporting sales, product, or customer-facing teams
* Exposure to workflow design, process improvement, or transformation initiatives
Compensation
For candidates based in New York City, the base salary range is $140,000 to $175,000, depending on experience and scope. This role is also eligible for equity and benefits as part of SuperDial's overall compensation package.
What success looks like
* Sales conversations are clearer and more grounded in real RCM workflows
* Messaging and scripts accurately reflect buyer pain points and operational realities
* Product and GTM teams benefit from consistent, practical revenue cycle insight
* Prospects view SuperDial as credible and thoughtful in revenue cycle discussions