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SCAN Group

Bilingual Member Advocate - Remote Health Plan Support

SCAN Group, Phoenix, Arizona, United States

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A healthcare nonprofit organization is seeking a Bilingual Customer Service Representative to advocate for members' questions about their benefits and services. This remote role requires handling member inquiries with professionalism, providing education on plan options, and ensuring overall member satisfaction. Qualified candidates should have 1-2 years of customer service experience and be fluent in Korean, Mandarin, Cantonese, Vietnamese, or Spanish. Competitive salary and benefits available. #J-18808-Ljbffr